Kevan Conlon

- Joined the Inductive Automation Australia Team in its first year of business in Australia - and its first year of business outside of the US.

- Served the Australia and New Zealand region delivering Inductive Automation's flagship product Ignition to a range of System Integrators and End Users while maintaining a consultative relationship with them post sale.

- Went through a rigorous training period in which I learned about the Automation Industry including but not limited to; Networking, PLC's, SCADA systems, HMI's and Data. I also expanded my knowledge by working with Industrial communication protocols such as MQTT, OPC and Modbus.

- Completed Inductive University to gain Ignition Certification ensuring I was an expert in the digital scada platform, Ignition.

- After my initial training period I achieved over $300k in sales and worked with some of the largest mining and industrial companies in Australia.

- Through working as part of a small team in the Brisbane office I gained a wealth of industry knowledge from colleagues with expert experience. I also undertook tasks outside the permit of my role to achieve success for the business.

Working in both the UK and Irish market I was responsible for cultivating and managing relationships with channel partners to drive business growth. My key roles include:

• Partner Relationship Management: Develop and maintain strong relationships with channel partners to ensure mutual success and alignment with company goals.
• Strategic Planning: Collaborate with partners to create and execute strategic plans that maximize sales opportunities and market reach.
• Training and Support: Provide training and resources to partners to enhance their product knowledge and sales capabilities, ensuring they are well-equipped to promote and sell our solutions.
• Performance Monitoring: Track and analyze partner performance metrics, identifying areas for improvement and implementing strategies to drive better results.
• Conflict Resolution: Address and resolve any issues or conflicts that arise between the company and its partners, ensuring smooth and effective collaboration.
• Market Expansion: Identify and recruit new channel partners to expand market presence and drive revenue growth.

During my time as a Technical Sales Specialist, I was a member of a team based in Amsterdam bringing a new product to market. This hands on role gave me excellent experience in the full life cycle of a product launch. My main tasks were;

• Consultative Selling: Engage with clients to understand their technical requirements and offer tailored solutions that address their unique challenges.
• Product Expertise: Provide in-depth knowledge of products and services, demonstrating their features and benefits to potential customers.
• Technical Support: Assist clients in the implementation and integration of technical solutions, ensuring a smooth transition and optimal performance.
• Market Analysis: Identify and pursue new business opportunities by analysing market trends and customer needs.
• Relationship Management: Build and maintain strong relationships with clients, providing ongoing support and ensuring high levels of satisfaction

• Single handedly brought Otter to the Irish market
• I was the sole Irish employee for over 12 months, reporting directly to a London office
• Began as an AE while also covering an SDR role - both were intertwined as the company grew from its early days
• Enhanced my knowledge of SaaS sales through continued training and real-world practice
• Worked each day to prospect, nurture and close potential clients
• Achieved high-level targets 71% of my time with Otter while having never failed to reach 'expected' targets each month
• Overachieved month on month
• Brought in over 160 clients during my time with Otter so far
• Displayed consistent leadership and initiative by making decisions that would benefit the company in Ireland including working with large corporations such as Just Eat and Uber Eats
• While working on my own in Ireland, I was part of an extensive UK team, with whom I regularly traveled to meet
• I also engaged in many team events and often helped in ensuring any new members of staff were trained adequately.

• Prospected, cold-called, and then closed clients, whom I thought to be a good fit for my solution
• Called up to 50 businesses per day
• Used skills applicable to that of both an SDR and an AE to win clients
• Developed marketing plans and strategies to aid businesses during the pandemic
• Worked closely with management to create achievable and realistic goals that boosted profits and customer retention
• Developed detailed social media strategies to improve online engagement.