Kevin Clothier

Work History

Business Manager

Drive Group Australia

10.2022 - 12.2024

Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Communicated with customers and vendors positively with particular attention to problem resolution.
Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Assisted with hiring process and training of new employees.
Streamlined business processes by implementing new project management tools and techniques.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Site Manager

Truckite Pty, Ltd

11.2020 - 04.2021

Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
Interviewed, hired, and trained new workers.
Resolved issues between employees and customers using company policies.
Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
Oversaw all daily office operations and equipment maintenance.
Complied with safe operating practices and assessed operational procedures against best practices.
Maintained records and logs of work performed and materials and equipment used.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Improved client satisfaction with timely project completion through effective communication and coordination among team members.
Cultivated team-oriented environment, encouraging open communication and collaboration among staff.
Improved team productivity with targeted coaching and performance monitoring.
Developed and executed robust quality control procedures, elevating standard of workmanship.
Conducted comprehensive training programs for new hires, ensuring high level of competency and adherence to safety standards.
Enhanced site safety protocols, significantly reducing incident rates through rigorous enforcement and training.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Defined clear targets and objectives and communicated to other team members.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Site Manager

AMA Group Australia

03.2012 - 11.2020

Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
Interviewed, hired, and trained new workers.
Resolved issues between employees and customers using company policies.
Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
Assumed responsibility for personnel deployed to work site.
Oversaw all daily office operations and equipment maintenance.
Complied with safe operating practices and assessed operational procedures against best practices.
Maintained records and logs of work performed and materials and equipment used.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
Improved client satisfaction with timely project completion through effective communication and coordination among team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Defined clear targets and objectives and communicated to other team members.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Summary

Overview

Work History

Business Manager

Site Manager

Site Manager

Education

No Degree - Automotive Management

Skills

Timeline

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