Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kevin Cooke

Geraldton,WA

Summary

Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Branch Manager

Repco
Geraldton, WA
03.2024 - Current
  • Monitored financial performance of the branch on a monthly basis.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives.
  • Conducted regular performance reviews for all employees in the branch.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Managed staff scheduling, hiring and training processes.
  • Resolved escalated customer complaints in a timely manner.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.

Branch Manager

ATOM
Karratha, WA
11.2013 - 10.2023
  • Managing a team of 15 people to provide a high level of customer service to the many customers within the Pilbara region
  • Working on maximising sales to meet budget requirements of the business whilst controlling costs
  • Controlling inventory based on demand from customers whilst also utilising buying power to achieve profitability.
  • Assisted other branches when needed during peak periods or special projects.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Participated in community events to promote brand awareness.

Branch Manager

Repco
Rockingham/Geraldton, WA
09.2005 - 11.2013
  • Managing a small team to provide a high level of customer service to customers in the automotive industry
  • Control stock levels based on customer demand.

Department Manager

Woolworths
Perth, WA
11.1992 - 09.2005
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Ensured compliance with all safety regulations in the workplace.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Ensured compliance with company policies and relevant regulations.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.

Education

Completed Year 10 -

Duncraig Senior High School
01.1990

Skills

  • Team Work
  • Willingness to Learn
  • Hard Working
  • Sense of Humor
  • Profit and Loss
  • Customer Service
  • Team Leadership
  • Excels in team leadership
  • Employee Development
  • Multi-tasking ability
  • Staff Training

Certification

  • Drivers Licence; Current C Class
  • HR-B Truck Licence
  • Forklift license

References

References available upon request.

Timeline

Branch Manager

Repco
03.2024 - Current

Branch Manager

ATOM
11.2013 - 10.2023

Branch Manager

Repco
09.2005 - 11.2013

Department Manager

Woolworths
11.1992 - 09.2005

Completed Year 10 -

Duncraig Senior High School

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Kevin Cooke