Kevin Garrington
Lane Cove
Overview
16
16
years of professional experience
Work History
Program Manager
EHealth NSW
07.2019 - Current
- Responsible for reporting of Data and Analytics projects across NSW into executive stakeholders
- Led the transition of the health IT focused research function of eHealth into the Data and Analytics Portfolio
- Liaison to strategic investment, innovation and service delivery teams with a strategic focus on the NSW Health Enterprise Data Lake and shaping the roadmap of analytics projects
- Participation in governance groups and steering committees for both internal and external initiatives
- Program lead role for proof of concept analytics initiatives.
Program Manager
InterSystems
08.2018 - 04.2019
- Responsible for software implementation projects into complex public and private organisations
- This included new installations as well as upgrades of the existing client base
- Delivered weekly and monthly reporting on all projects to global stakeholders
- Attended key client project governance meetings as vendor representative
- Direct line management responsibility for a team of 23 including project managers, project administrators, application specialists, technical specialists and solution architects
- Developed and implemented personal growth plans for all direct reports and built a strategic training plan for the team
- Established a new team in New Zealand where there was no previous presence for the delivery of a key project into a multi-site hospital
- Reduced attrition within the implementation team to zero by establishing clear strategic plans and work assignments across the team
- Improved project methodology leading to several projects coming in on time and on budget.
Account Manager
InterSystems
11.2015 - 07.2018
account manager and bid manager
- Secured a significant 20 year contract with a government client with lifetime revenue in excess of $100m
- Established a partnership with a third party services provider to deliver the program delivering $7m into the local economy of the project
- Exceeded annual revenue targets in additional sales every year
- Improved client satisfaction by driving company commitments to delivery across functional teams
- No clients lost that were within my assigned portfolio
- Developed and maintained extensive contact networks within assigned accounts
- Worked across the ANZ territory and multiple software platforms (database, thick client, browser based).
Project Manager
InterSystems
07.2012 - 11.2015
- Delivery of multiple projects simultaneously on schedule
- Development of project and resource capacity plans in MS Project
- Led the delivery team in a five company consortium for the planning of a software deployment across 8 hospitals and university campuses
- Worked with resources across Asia-Pac, Middle East, UK and USA to help deliver key initiatives locally
- Increased project revenue by seeking and developing opportunities within contracts for additional value add services and products to be delivered
- Rolled out new processes for project planning and client engagement.
Head of PMO
CSC
08.2011 - 03.2012
- Established PMO charter to govern the processes and responsibilities of the department
- Grew and managed a team to provide project support to 450 people across projects delivering services revenue of $30m annually
- Lead role in developing the migration solution to move APAC back office functions into SAP
- Developed and deployed ISO accredited processes across organization
- 70% reduction in tier 2 support issues across 800 customers
- ISOFT
Head of PMO
07.2010 - 07.2011
- Led the functional design process for a global open source CRM deployment that retuned 100% of investment costs within 6 weeks
- Implemented web based travel and expense systems with internal integration engine and BI
- 200% increase in costs recouped from clients for bill
- Automated internal monthly reporting and exception reporting leading to cost reductions of half a head count per year.
Business Analyst
iSOFT
10.2009 - 07.2010
- Established the area of health economics assessments and value proposition based new product introduction recommendations
- Redefined Primary Care sector business model in line with federal government $470m PCEHR Program
- Developed globally used model for determining product future state which led to a seven-figure asset sale
- Removed 80% of cost of timesheet data collection from ANZ business.
Business Intelligence Solution Specialist
iSOFT
01.2008 - 09.2009
- Developed and delivered innovative customer specific Business Intelligence solutions from pre- sales through to end-user support
- Developed core BI reporting package used at Australia’s first paperless hospital
- Completed both on site and remote deployments of solutions
- Gained certification as consultant and a trainer with selected BI partner.
Education
Bachelor of Science - Politics And Economics
University of Sheffield
Sheffield, United KingdomAffiliations
I am an experienced and outcome focused business professional who places a strong emphasis on the successful completion of projects to drive mutually beneficial customer relationships. I have over a decade of experience in delivering multiple concurrent projects into hospitals and pathology laboratories. In complex care settings I plan, execute and govern successful projects. I have run a delivery team of more than 20 people spanning Australia and New Zealand. My client management skills cover the full range of customer needs from issue resolution through to contract negotiation for state-wide technology systems.
Timeline
Program Manager
EHealth NSW
07.2019 - Current
Program Manager
InterSystems
08.2018 - 04.2019
Account Manager
InterSystems
11.2015 - 07.2018
Project Manager
InterSystems
07.2012 - 11.2015
Head of PMO
CSC
08.2011 - 03.2012
Head of PMO
07.2010 - 07.2011
Business Analyst
iSOFT
10.2009 - 07.2010
Business Intelligence Solution Specialist
iSOFT
01.2008 - 09.2009
account manager and bid manager
Bachelor of Science - Politics And Economics
University of Sheffield
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