Summary
Overview
Work History
Education
Skills
Certification
Referee
Timeline
Generic

Kevin Hinds

Rosslea,QLD

Summary

Honest and hardworking leader who takes great pride in maintaining responsibility for the overall performance of work teams including; control of processes, achieving common goals and KPIs, and maintaining a high focus on safe and cost effective practices. Through my calm, logical and respectful nature I am able to quickly build rapport with coworkers and clients. My experience is that leading in the workforce requires a distinct set of personal characteristics, and can be challenging at times but highly satisfying and rewarding.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Distribution Services Team Leader

James Cook University
09.2015 - 08.2023
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Delivered services to customer locations within specific timeframes.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained overall safe work environment with employee and enforcement of safety procedures.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Devised and implemented processes and procedures to streamline operations.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Production Supervisor

Australian Professional Galvanisers
03.2013 - 07.2015
  • Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
  • Built relationships with customers.
  • Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Supervised ongoing daily production phases.
  • Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
  • Cultivated professional working relationships with peers and supervisors.
  • Resolved issues quickly to maintain productivity goals.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance n fast-paced environments..

Track Worker

Aurizon
03.2011 - 03.2013
  • Maintained a safe working environment by adhering to safety regulations and wearing appropriate protective gear while working on tracks.
  • Ground ends of new or worn rails to attain smooth joints using portable grinders.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Undertake track installation and maintenance.
  • Transportation of staff to and from job sites around North / West Queensland.
  • Cut back vegetation at key points along tracks to maintain adequate field of vision and safety standards for long-term use.
  • Repaired damaged track parts and welded new components to existing parts.
  • As the Team Safety Representative I promoted a culture of safety among team members through constant communication and reminders about best practices during track work activities.

Operations Manager

Industrial Galvanizers
10.2001 - 03.2011


  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Analyzed and reported on key performance metrics to senior management.
  • Interacted well with customers to build connections and nurture relationships.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Increased profit by streamlining operations.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Reported issues to higher management with great detail.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Applied effective time management techniques to meet tight deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Diploma of Higher Education - Information Technology

James Cook University
Townsville, QLD
07.2022

Certificate III - Surface Extraction

Tree of Knowledge Training
Townsville, QLD
09.2015

Skills

  • Overseeing Daily Activities
  • Logistics Coordination
  • Work Planning
  • People Management
  • Data Management
  • Supervision and leadership
  • Computer Skills
  • Safety
  • Attention to Detail
  • Process Improvement

Certification

  • Drivers Licences ”MR”, ”Open C Class”
  • General Safety Induction(Blue Card)
  • High Risk Equipment LF (Forklift)
  • Conduct Hydraulic Excavator Operations
  • Conduct Wheel Loader Operations
  • Operate Elevated Work Platform
  • Safe Working in a Confined Space with BA
  • LBG Bridge/Gantry, 3 Power Remote Control Load Over 5T
  • Rail Infrastructure Worker Certificate

Referee

Hilary Kavanagh 0418256244 Director

James Cook University


Vivian Dolan

0472820671

Associate Director, Estate Services

Lames Cook University


Annette Quagliata 0429642966 Campus Services Supervisor 

James Cook University


Paula Rodger
 0408702797

General Manager

UniLodge Australia




Timeline

Distribution Services Team Leader

James Cook University
09.2015 - 08.2023

Production Supervisor

Australian Professional Galvanisers
03.2013 - 07.2015

Track Worker

Aurizon
03.2011 - 03.2013

Operations Manager

Industrial Galvanizers
10.2001 - 03.2011

Diploma of Higher Education - Information Technology

James Cook University

Certificate III - Surface Extraction

Tree of Knowledge Training
Kevin Hinds