Kevin Jackson
Kavieng,New Irland
Summary
Seasoned Catering/Club General Manager with a proven track record at Niugini Catering Services, enhancing customer satisfaction and optimizing team performance. Expert in Food and Beverage Management and adept in fostering a culture of teamwork. Achieved significant improvements in service delivery and financial management, demonstrating exceptional Operations Management and Hospitality Management skills.
Overview
7
7
years of professional experience
Work History
Catering/Club General Manager
Niugini Catering Services
07.2023 - Current
- Facilitated excellent customer service practices resulting in an increase of positive reviews from satisfied members.
- Established a positive work culture that promoted teamwork and communication among staff members.
- Coordinated staff schedules to optimize resource allocation while maintaining exceptional service levels.
- Implemented financial controls to effectively manage budgets, minimize expenses, and maximize return on investment.
Catering Manager
Hides Gas Development
02.2022 - 04.2023
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Worked with chefs to plan menus according to client needs and budgets.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Management of all catering services, logistics, recruitment, training and procurement provided to three camps.
Catering Manager
NKW Group
03.2020 - 04.2021
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Worked with chefs to plan menus according to client needs and budgets.
Catering Manager
NKW Group
11.2017 - 12.2019
Education
City And Guilds 706/1 706/2 Catering Industry - Catering Industry
Birkenhead Technical Collage
Merseyside England03.1980
Skills
- Food and Beverage Management
- Operations Management
- Training and coaching
- Hospitality Management
Timeline
Catering/Club General Manager
Niugini Catering Services
07.2023 - Current
Catering Manager
Hides Gas Development
02.2022 - 04.2023
Catering Manager
NKW Group
03.2020 - 04.2021
Catering Manager
NKW Group
11.2017 - 12.2019
City And Guilds 706/1 706/2 Catering Industry - Catering Industry
Birkenhead Technical Collage
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