Kevin Kwaramba

Work History

Systems Analyst

Nexxis

O'Connor, Western Australia

01.2023 - 08.2023

Conducted comprehensive gap analysis, identifying discrepancies between existing systems and desired outcomes. Proposed effective strategies to bridge the gaps, resulting in a 5% increase in system efficiency.
Investigated and assessed opportunities to automate processes, developing professional, clear, and concise business cases for management review. Successfully implemented automation initiatives, resulting in a 10% reduction in manual effort.
Developed and maintained detailed documentation, including business processes and functional specifications, utilizing Atlassian tools (Jira & Confluence). Improved documentation accuracy by 5% and streamlined collaboration among team members.
Applied Agile/SCRUM methodologies to write user stories, ensuring efficient project delivery and alignment with stakeholder expectations.
Worked with diverse project, in-house development, and vendor teams to empower the delivery of business benefits. Collaborated with cross-functional teams, resulting in a 15% increase in project success rate.
Regularly tested newly installed programs and applications to validate operability and user acceptance. Ensured smooth implementation of new systems, reducing post-implementation issues by 20%.
Coordinated installation of updated computer programs and systems to ensure business tools are current vs industry standards. Implemented system upgrades, resulting in a 5% improvement in system performance.
Delivered internal training for new systems/features to team members by identifying needs and creating training materials as required. Enhanced team productivity by providing comprehensive training, resulting in a 10% reduction in user errors.

Associate Business Analyst

Austal Ships

Henderson , Western Australia

09.2018 - 12.2022

Managed projects and served as the primary liaison between clients and multiple internal groups, ensuring clear communication and timely project delivery.
Identified and analyzed user requirements, procedures, and processes to develop optimization strategies. Implemented process improvements, resulting in a 15% increase in operational efficiency.
Coordinated application setup, testing, and problem-solving for output, ensuring smooth system implementation and user satisfaction.
Recommended improvements to existing or proposed systems, enhancing solution functionality and aligning with business objectives.
Redesigned processes to maximize benefits and quantifiable improvement in business metrics. Achieved a 20% increase in productivity and cost savings.
Monitored deliverables across impacted departments, ensuring timely completion of actions and outputs to support product/service delivery.
Provided project and operational support, monitoring project plans, milestones, and deliverables to ensure adherence to approved project plans.
Assisted the project team in completing tasks and implementing project plans, resulting in the successful achievement of project outcomes.
Contributed to risk assessments and mitigation strategies, minimizing project delays and adapting to changing project conditions.

Power Electronics Technician /IT Administrator

Magellan Power

Bibra Lake, Western Australia

11.2016 - 07.2018

Compiled and presented monthly KPI management reports using SAP clone ERP systems which provided detailed analysis facilitating decision making across management levels.
Led process re-engineering activities to enable continuous process improvement that increased productivity by 2.5% and reduced cost by 3% quarterly.
Optimized end to end supply chain management from requisition to deployment through engaging suppliers and ICT service providers, improved customer demand planning, inventory control and logistics.
Administrated ICT systems by adding new users, managing access controls, enforcing ICT business policy, and network performance management.
Provided IT service management support of IT infrastructure, development and operations following industry established standard tools such as ITIL.
Formulated quality management standards by liaising with internal and external stakeholders as well as through establishing quality analysis procedures with clearly defined benchmarks.
Provided continuous change management support through identifying and assisting in implementing changes across business units using established change management tools such as Plan, Do, Check and Act.

Electronics Technician

A.D. Engineering International

Gnangara, Western Australia

07.2007 - 11.2016

Followed established work instructions to ensure test plans and process inspections where completed at each quality control checkpoint helping maintain production standards as well as quality, functionality and purpose specifications.
Tested manufactured products functionalities through standard physical and software-based test procedures resulting in consistent quality devices meeting benchmarked ISO and IP specifications.
Assisted in the implementation of ISO 9001 as part of the standard operating procedures in production by providing clear process improvement of quality management systems and evidence-based decision making the result of which has significantly improved customer service and retainment.
Collaborated in digital transformation activities in an effort to modernize and streamline work activities by identifying high priority processes and activities that could result in the highest stakeholder value the results of which saw a significant amount of day to day activities completed online.

Summary

Overview

Work History

Systems Analyst

Associate Business Analyst

Power Electronics Technician /IT Administrator

Electronics Technician

Education

BBA - Business Information Systems And Services

Certificate III Digital Technology - Electrical, Electronic & Communication Engineering

Skills

References

Work Availability

Timeline

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