Kevin Martinez
Panania,NSW
Summary
Highly-motivated student pursuing a bachelor's degree in Law/Global Studies, majoring in International Relations and Economics with a desire to take on new challenges and experiences. Passionate about public service and community involvement. Strong work ethic, adaptability and exceptional interpersonal skills, Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista/Team Leader
Home Bakery And Cafe
06.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Volunteer Activities Coordinator
Sydney Alliance
07.2023 - Current
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Entered data into computer systems, updating records and files with new information.
- Resolved complaints or issues using strong customer service and engagement skills.
Community Health Volunteer
Asylum Seekers Centre
10.2023 - 01.2024
- Handled research and administrative tasks to support community outreach and program initiatives.
- Returned calls, emails and faxes according to departmental policy.
- Educated clients on options to assist in making informed decisions.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Assisted individuals with navigating health care systems, appointments and classes.
- Understood and followed oral and written directions.
Volunteer
Colombian Soccer League
05.2019 - 12.2019
- Volunteered in the Colombian Soccer league as part of my High School community services.
- Ensured child safety and well-being of all participants.
- Assisted kids in low-income households as a measure to prevent criminality.
- Created and developed recreational and sports activities for children and young people.
- Filled forms and documentation required by the local government regarding our programs and activities.
Education
Bachelor of Law/ Global Studies -
Australian Catholic University
Sydney, NSW12.2025
Certificate III in Business Administration -
Australian Pacific College
Sydney, NSW12.2021
Skills
- Community Relations
- Research Proficiency
- Detail-Oriented
- Team Player
- Exceptional Customer Service
- Microsoft Office
- Conflict resolution
- Report Writing
Certification
- Working With Children (WWC) Check - 2023
- Full Australian driver's license
- COVID 19 vaccination certificate
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Italian
Limited
Timeline
Community Health Volunteer
Asylum Seekers Centre
10.2023 - 01.2024
Volunteer Activities Coordinator
Sydney Alliance
07.2023 - Current
Barista/Team Leader
Home Bakery And Cafe
06.2022 - Current
Volunteer
Colombian Soccer League
05.2019 - 12.2019
Bachelor of Law/ Global Studies -
Australian Catholic University
Certificate III in Business Administration -
Australian Pacific College
- Working With Children (WWC) Check - 2023
- Full Australian driver's license
- COVID 19 vaccination certificate
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