Kevin Micallef
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
5
5
years of professional experience
Work History
Service Technician
Automated Air Group
06.2023 - 11.2023
- Conducted diagnostics and repairs of Electrostatic Particulate Filter Units.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Serviced commercial kitchens and industry applications for Electrostatic Particulate Filters.
- Engaged with internal and external Key Stakeholders to build good working relations.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Worked with diverse types of weather and ground conditions.
Production Manager
Martinson Engineering
06.2022 - 05.2023
- Management of production crew for high-pressure air tanks
- Maintaining stock levels of components through in-house manufacturing and outside ordering, as well as organisation of non-destructive testing and quality control
- Collaborated with production employees to communicate objectives and goals.
- Sourced materials to keep up with production goals and meet customer demands.
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
Senior Technician
Radical Australia
01.2019 - 06.2022
- Preparations and repairs of race cars in fleet and running of car trackside.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Maintained quality assurance and customer satisfaction objectives.
- Maintenance and repairs of race cars under time critical pressure, including conducting pit-stops and on run strategy as required.
- Overseeing team operation and leading of junior technicians, including providing reporting updates to Team Managers on regular basis.
- Completed preventive maintenance on set schedules.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Education
High School Certificate -
Bossley Park High School
2007
Certificate I - TVET Food Prepartion And Cooking
Bossley Park High School
2007
Certificate II - TVET Automotive Mechanical Repair
Wetherill Park Tafe
2007
Skills
- Communication
- Problem solving
- Leadership
Education
Certificate III Motorsport (2013 - 2014), Certificate III Vehicle Body Building (2012), Certificate III Airconditioning and Refrigeration (2008 – 2010), HSC Bossley Park High School (2007), Certificate 1 TVET Automotive Mechanical Repair (2006 – 2007), Certificate II TVET Food Preparation and Cooking (2006 – 2007)
References
Available upon request
Timeline
Service Technician
Automated Air Group
06.2023 - 11.2023
Production Manager
Martinson Engineering
06.2022 - 05.2023
Senior Technician
Radical Australia
01.2019 - 06.2022
High School Certificate -
Bossley Park High School
Certificate I - TVET Food Prepartion And Cooking
Bossley Park High School
Certificate II - TVET Automotive Mechanical Repair
Wetherill Park Tafe
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