Kevin Nguyen
Heatherton,VIC
Summary
Dynamic and motivated individual with experience working in different areas within Australia Post. Dependable and organized with the ability to achieve results effectively and efficiently. Strong understanding of H&S standards and procedures. Well trained in equipment use, hold a valid Forklift/Scissors Lift license. Great knowledge in data entry and reports.
Overview
5
5
years of professional experience
Work History
Mail Processing Coordinator 2
Australia Post
10.2023 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
- Input data entries in reports related to hours reconciliation, rotation rosters and attendance.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Address performance or behavioural issues promtly following AusPost guidelines and ethics.
Acting Docks Supervisor
Australia Post
02.2023 - 10.2023
- Manage and allocate LSEs team to appropriate position to deliver results.
- Communicate with transport for required allocation of trucks in order to meet connections for customer products.
- Deal with breaches to Australia Post policies, procedures and behavioural issues as they occur.
- Maintain a safe working environment and enforce the organisations objectives in OH&S.
- Data entry and provide reports for facilities, Ulds allocation, TRMS, Middle Mile, Etc.
- Complete and provide relevant paperwork/emails for interstate trucks.
LSE Operator / Mail Officer
Australia Post
03.2022 - 10.2023
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Loaded/Unloaded and stacked Ulds by raising and lowering lifting devices.
- Maneuver forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Deputy Health and Safety Representative
Australia Post
02.2021 - 02.2022
- Identify hazards and report incidents.
- Investigate anything that could become a safety risk.
- Communicate with staff about unsafe practices and potential risks.
- Report to supervisors/managers about incidents.
- Created safe work environment by complying with safety, health and security requirements.
- Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
Parcel Officer
Australia Post
11.2020 - 02.2022
- Sorting parcels.
- Moving ULDs by using LSEs.
- Aggregation scanning for missorted into correct ULDs.
- Load/Unload ULDs to trucks.
- Provide assistance to day shift supervisors. (data entry, reports).
Postal Delivery Officer
Australia Post
07.2019 - 10.2020
- Organise mail and parcels in sequenced order.
- Scan and accept products into the system.
- Organise and send mail/parcel bundles to correct depot bags and location.
- Deliver mail and parcels to customers.
Education
High School Diploma -
Bentleigh Secondary College
Bentleigh 11.2011
Skills
- Health and safety standards
- Data entry and reports
- Paperwork and emails for interstate trucks
- Forklifts/Scissors Lift competency
- Highly experienced working in a culturally diverse environment
- High level of interpersonal and communication skills
- Managing a diverse workforce
- Coaching, developing and mentoring employees
- Ability to manage workload and competing priorities within a time sensitive operation
- Knowledge of key performance indicator and services standards
Timeline
Mail Processing Coordinator 2
Australia Post
10.2023 - Current
Acting Docks Supervisor
Australia Post
02.2023 - 10.2023
LSE Operator / Mail Officer
Australia Post
03.2022 - 10.2023
Deputy Health and Safety Representative
Australia Post
02.2021 - 02.2022
Parcel Officer
Australia Post
11.2020 - 02.2022
Postal Delivery Officer
Australia Post
07.2019 - 10.2020
High School Diploma -
Bentleigh Secondary College
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