I am a dynamic professional with 3+ years of customer service experience and hands-on electrical training, currently pursuing a Bachelor of Cybersecurity at RMIT. I excel in fast-paced environments across retail, telecommunications, and technical roles, with strong problem-solving abilities demonstrated through electrical troubleshooting and customer issue resolution. I combine technical expertise with excellent communication skills and actively engage in community service, showcasing leadership and collaboration abilities. I am seeking to leverage my diverse skill set to contribute effectively to a growing organization.
Delivered exceptional customer service by assisting with product inquiries, locating items, and resolving customer concerns - served 40+ customers daily to ensure positive shopping experiences
Maintained high store presentation standards through efficient stock replenishment, merchandise organization, and visual merchandising displays - processed 150+ items daily
Processed daily transactions accurately while managing cash handling, inventory control, and point-of-sale systems - handled $2,000+ in daily transactions with 99% accuracy
Collaborated effectively with team members to meet daily sales targets and maintain store operational efficiency - consistently achieved weekly sales targets
Demonstrated reliability and flexibility by adapting to various store departments and peak trading periods - worked across 3 different departments