Summary
Overview
Work History
Education
Skills
Awards
Community Service
AVAILABILITY
Timeline
Generic

Kevin Sagayarajan

Mentone

Summary

I am a dynamic professional with 3+ years of customer service experience and hands-on electrical training, currently pursuing a Bachelor of Cybersecurity at RMIT. I excel in fast-paced environments across retail, telecommunications, and technical roles, with strong problem-solving abilities demonstrated through electrical troubleshooting and customer issue resolution. I combine technical expertise with excellent communication skills and actively engage in community service, showcasing leadership and collaboration abilities. I am seeking to leverage my diverse skill set to contribute effectively to a growing organization.

Overview

4
4
years of professional experience

Work History

Electrical Apprentice

VMR Electricals
06.2023 - 01.2024
  • Gained hands-on experience in electrical systems and installations (wiring house accessories, running cable for power) - completed over 15 residential installation projects
    Assisted in troubleshooting electrical issues and participated in various projects (Identifying where the wire is faulty, identifying and replacing electrical accessories that are faulty) - successfully diagnosed and resolved 20+ electrical faults

DJ

Freelance DJ
Melbourne, Victoria
07.2024 - Current
  • Provide music entertainment services for private events and parties - performed at 15+ events including weddings, birthday parties, and corporate functions
    Manage sound equipment setup and audio mixing to ensure optimal performance - operated professional DJ equipment for events with 50-200+ attendees
    Collaborate with clients to curate playlists that match event themes and audience preferences - created custom playlists averaging 4-6 hours of music per event

Team Member

Reject Shop
10.2024 - 01.2025

Delivered exceptional customer service by assisting with product inquiries, locating items, and resolving customer concerns - served 40+ customers daily to ensure positive shopping experiences
Maintained high store presentation standards through efficient stock replenishment, merchandise organization, and visual merchandising displays - processed 150+ items daily
Processed daily transactions accurately while managing cash handling, inventory control, and point-of-sale systems - handled $2,000+ in daily transactions with 99% accuracy
Collaborated effectively with team members to meet daily sales targets and maintain store operational efficiency - consistently achieved weekly sales targets
Demonstrated reliability and flexibility by adapting to various store departments and peak trading periods - worked across 3 different departments

Optus Consultant
- 02.2024
  • Sales Skills, Understanding Customer Satisfaction, Telecommunication skills

Team Member

Coles & Woolworths
06.2021 - 12.2023
  • Developed and improved the capabilities of Customer Service skills, Efficiency in Fast-Paced Environments over the 3 years.
  • Experience in various departments demonstrated adaptability to different roles and proven ability to collaborate with diverse teams.
  • Customer service roles highlighted the ability to interact positively with customers, addressing inquiries and resolving issues efficiently.
  • Having worked in customer service and various departments developed the capability to thrive in fast-paced and dynamic work settings.
  • Demonstrated attention to detail in maintaining cleanliness, organizing shelves and adhering to safety and quality standards

Education

Year 12 Certificate -

St Bede’s College
Mentone
01.2020

Bachelor of Cybersecurity -

RMIT
Melbourne, VIC
07.2025

Skills

  • Customer Service Excellence - Proven ability to handle inquiries and resolve issues effectively
    Electrical Systems & Troubleshooting - Hands-on experience with installations, wiring, and fault identification
    Sales & Communication - Strong interpersonal skills from telecommunications and retail roles
    Adaptability - Thrives in fast-paced environments and quickly adapts to different roles
    Cybersecurity Knowledge - Currently pursuing Bachelor's degree with digital security understanding
    Team Collaboration - Proven teamwork across diverse work environments and volunteer activities
    Attention to Detail - Consistent focus on quality standards and safety protocols

Awards

SEO Certificate – SEO DIGITZ 12/2019, Completed Study, work experience to graduate as a freelance SEO Engineer, Worked closely with advisors to complete assigned tasks and activities., Year 12 2020 VCE Certificate – St Bede’s College Mentone 12/2020, Graduated year 12 passing and completing the following subjects: Further Maths, P.E, English, Religion, Psychology, Bachelor Of Cybersecurity – RMIT 2021-2025

Community Service

Non-Profit Organization, Contributed time to a local soup kitchen, helping to provide meals to those in need., Developed empathy and commitment to community services

AVAILABILITY

  • I am Happy to be flexible with the weekday hours.
  • Monday (7am-9pm)
  • Tuesday (7am-6pm)
  • Wednesday (7am-9pm)
  • Thursday (Unavailable)
  • Friday (7am - Closing)
  • Saturday (7am-Closing)
  • Sunday (Update manager on availability)

Timeline

Team Member

Reject Shop
10.2024 - 01.2025

DJ

Freelance DJ
07.2024 - Current

Electrical Apprentice

VMR Electricals
06.2023 - 01.2024

Team Member

Coles & Woolworths
06.2021 - 12.2023

Optus Consultant
- 02.2024

Year 12 Certificate -

St Bede’s College

Bachelor of Cybersecurity -

RMIT
Kevin Sagayarajan