Kevin Weeks
Ormiston,QLD
Summary
Organised and dependable sales expert, successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet company goals with a strong focus on customer service and satisfaction. I work well independently or in a team end environment. Very self driven.
Overview
30
30
years of professional experience
Work History
Sales Manager/Connectivity
Optical Solutions Australia
06.2018 - Current
- Promote copper and fibre connectivity systems to QLD Market.
- Assist with development of home brand product range.
- Resolve customer issues quickly, enabling quick resolution and client satisfaction.
- Increase sales revenue by developing and implementing effective sales strategies.
- Build long-lasting client relationships through excellent customer service and consistent followups.
- Meet with clients, delivering presentations, and educating on product and service features.
- Manage key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Account Manager
Pacific Datacom
07.2001 - 06.2018
- Built and strengthened long-lasting client relationships by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Educated clients on new products or services to increase customer engagement with the company.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Internal Sales
Page Data
09.1997 - 06.2001
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
Office Manager
Stronglink
04.1994 - 09.1997
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Education
High School Diploma -
Wynnum North State High School
Wynnum North, QLD12.1981
Skills
- Relationship Building
- Product Knowledge
- Sales expertise
- Client Relationship Management
- Account Management
- New Business Development
- Vendor Management
- Market intelligence
Timeline
Sales Manager/Connectivity
Optical Solutions Australia
06.2018 - Current
Account Manager
Pacific Datacom
07.2001 - 06.2018
Internal Sales
Page Data
09.1997 - 06.2001
Office Manager
Stronglink
04.1994 - 09.1997
High School Diploma -
Wynnum North State High School
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