KEVIN WU
Auckland
Overview
7
7
years of professional experience
Work History
Service Coordinator
Auckland One Rail
Auckland, New Zealand
11.2025 - Current
- Coordinate daily train operations with KiwiRail Train Control, managing alterations to the train plan, and monitoring real-time performance to minimise delays.
- Communicate operational changes effectively to train crews, communications, and customer service teams to maintain on-time departures and service continuity.
- Manage platform operations at major stations, coordinating crew readiness, rolling stock changes, and delay investigations.
- Monitor, record, and analyse train performance and fleet data (including fault reporting and system updates) to support informed operational decision making.
- Lead response to incidents and disruptions, including safety reporting, alternative transport arrangements, customer communication, and coordination with security and control teams.
Fleet Controller
Auckland One Rail
Auckland, New Zealand
06.2025 - Current
- Monitor real time rail service performance to ensure accurate reporting, and operational efficiency.
- Maximise rolling stock availability through close coordination with Rolling Stock Maintenance, Train Crews, and Train Control.
- Lead fleet related decisions during disruptions, implementing recovery plans and timetable adjustments to restore normal service quickly.
- Coordinate fault management, including removing defective units, scheduling maintenance, and arranging replacements to minimise delays.
Field Technician - Broadcast Engineer – Level 3
NEP New Zealand
Auckland, New Zealand
02.2024 - 05.2025
- Collaborated with the Technical Manager to assess project requirements, including scope, schedule, and equipment needs.
- Assisted in preparing and ensuring the operational readiness of equipment and facilities for production handovers.
- Monitored program signals and equipment during production, resolving technical issues to minimise disruptions.
- Logged and reported faulty equipment to the Technical Manager for repair and storage.
- Managed tracking and operational testing of repaired equipment prior to client use.
- Assisted in maintaining and repairing broadcast equipment.
Location Facilities Coordinator / Rigger
NEP Group New Zealand
Auckland
09.2022 - 02.2024
- Prepared designated grip unit and reviewed freight and courier details.
- Executed tasks across warehouse and base work site under direction of OB Services Manager and Technical Manager.
- Maintained safety and cleanliness standards around tender and grip units to ensure professional presentation.
- Ensured tender and grip unit contents were packed and stowed correctly to minimise risk of damage while at base, project location, or travelling.
- Conducted equipment audits on assigned units as instructed by management.
- Cleaned and maintained Field Shop area of warehouse, including hardstand area.
- Performed general maintenance tasks as directed within NEP premises.
- Trained in various facets of television equipment operation, scheduling, and logistics.
- Ensured equipment readiness through thorough checking and cleaning processes.
- Assisted in preparing equipment for dispatch by freighting.
News Traffic Controller
Television New Zealand
Auckland
09.2019 - 08.2022
- Extracted and organised digital assets for seamless integration into news programmes.
- Oversaw nationwide feed operations, facilitating seamless transmission.
- Maintained broadcast standards by conducting thorough assessments of audio-visual materials for all news segments.
- Established reliable connections for reporter and camera operator communications in real-time news productions.
- Utilise ScheduALL to coordinate diverse broadcasting feeds.
- Data management for our news servers using Avid Interplay.
- Addressed technical challenges, escalating when necessary.
Playout & Distribution Controller
Television New Zealand
Auckland
01.2019 - 09.2019
- Monitored and managed playout operations for TVNZ channels.
- Monitored automation system channels to verify accurate content and graphics for on-air display.
- Liaised with the Campaign Ops team, ensuring timely action and schedule inclusion for late amendments.
- Managed the deployment of live and pre-recorded events efficiently.
- Managed Disaster Recovery schedules, assuring readiness for activation.
- Maintained uninterrupted operations during breakdowns and evacuations, keeping all channels on air.
- Managed recording of incoming content feeds using the Media Asset Management system for successful delivery.
- Ensured compliance with TVNZ Video Standards during monitoring of media transfers.
- Send out media via fibre or satellite to a range of different overseas media companies.
- Received feeds through Fibre and Satellite from various sources.
Education
DIPLOMA OF AUDIO ENGINEERING -
SAE Auckland
12.2014
BACHELOR OF AUDIO -
SAE Brisbane
08.2016
References
References available on request.
Timeline
Service Coordinator
Auckland One Rail
11.2025 - Current
Fleet Controller
Auckland One Rail
06.2025 - Current
Field Technician - Broadcast Engineer – Level 3
NEP New Zealand
02.2024 - 05.2025
Location Facilities Coordinator / Rigger
NEP Group New Zealand
09.2022 - 02.2024
News Traffic Controller
Television New Zealand
09.2019 - 08.2022
Playout & Distribution Controller
Television New Zealand
01.2019 - 09.2019
DIPLOMA OF AUDIO ENGINEERING -
SAE Auckland
BACHELOR OF AUDIO -
SAE Brisbane