Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Hi, I’m
Kevina Nishimwe
Kingston
Summary
Overview
3
years of professional experience
Work History
Kmart
Presentation Team Member
09.2022 - Current
Job overview
- Maintained clean, organized, and professional work environment.
- Maintained knowledge of current promotions and product features.
- Greeted customers warmly and pleasantly answered inquiries.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Helped customers find products within 2 minute span allowing maximum shopping experience
McDonald's
Crew Coach
03.2021 - 06.2023
Job overview
- Provided coaching and mentoring to employees.
- Trained and mentored 6 new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and Up-skilled job-specific competencies and performance standards.
Pizza Hut
Pizza Maker
09.2021 - 03.2022
Job overview
- Topped pizzas with, right ingredients based on orders utilizing recipe-directed amounts and distribution methods, keeping each order up to 10-15 minutes.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
KFC
Team Member
08.2020 - 04.2021
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Managed over 20 customer calls per day, and
Education
Canterbury CollegeWaterford, QLD
High School Diploma
11.2023
University Overview
- Football Captain 2023
- Hockey Seconds Captain 2021
- Athletics Captain 2017
Training Direct AustraliaWellers Hill, QLD
Certificate III from Hospitality
08.2023
University Overview
- Service and preparation of Coffee
- RSA completion
- Food safety
Axiom CollegeMilton, QLD
Certificate III from Health Service Assistance
11.2022
University Overview
- Acquired 8 QCE points, Certificate in First Aid etc...
- Real life experience and hands on learning
Axiom CollegeMilton, QLD
Certificate II from Health Support Services
11.2021
University Overview
Skills
- Product Education
- Customer Service
- Product and Service Improvements
- Product Demonstration
- Cash Register Operation
- Payment Processing
- Training Method Development
- Job Skill Building
Hobbies
Hobbies
I have played a range of sports throughout my childhood and teenage years, and i have stuck to playing soccer for CongoFC.
I also enjoy some light sketching and painting and reorganising my room.
Languages
Kirundi
Native or Bilingual
Timeline
Presentation Team Member
Kmart
09.2022 - Current
Pizza Maker
Pizza Hut
09.2021 - 03.2022
Crew Coach
McDonald's
03.2021 - 06.2023
Team Member
KFC
08.2020 - 04.2021
Canterbury College
High School Diploma
Training Direct Australia
Certificate III from Hospitality
Axiom College
Certificate III from Health Service Assistance
Axiom College
Certificate II from Health Support Services
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