Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevina Suey

Toowoomba,QLD

Summary

Mental health first aide

Hope & Healing

Therapeutic Crisis intervention

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Support Worker

Family Centre
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Assisting Nurse

St Vincent's Public Hospital
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.

Native Title Applicant

Gaangalu Nation People
08.2012 - Current

Coordinated court cases involving native title issues.

Facilitated discussions focused on cultural preservation.

Negotiations with coal mines, councils, solar farms, and landowners.

Sun water, Powerlink,Wind Farmers.

Implemented strategies for preserving natural habitats.

Informing rest of our peoples by having Family/ Apicals Authorisation Meetings.

Support Worker

Wesbro Services
04.2023 - 10.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Provided crisis intervention when necessary, maintaining client safety and stability.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Coordinated with healthcare professionals to develop personalized care plans for clients, ensuring their specific needs were met.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
  • Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
  • Improved client independence with structured life skills training.
  • Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Facilitated peer support groups to help clients connect with others.

Support Worker

Infinity Care KimSoppa
01.2022 - 01.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Facilitated peer support groups to help clients connect with others.

Personal Helpers & Mentors

Carbal Medical Centre
01.2010 - 01.2014
  • Streamlined schedules for better time management, allowing clients to focus on more important matters.
  • Assisted with personal care tasks for elderly or disabled clients, ensuring their comfort and dignity were maintained at all times.
  • Coordinated travel arrangements, enabling clients to enjoy stress-free vacations or business trips.
  • Assisted with household chores and maintenance, resulting in a clean and organized living environment.
  • Enhanced client satisfaction by providing personalized assistance in daily tasks and errands.
  • Developed strong rapport with each client by demonstrating empathy, patience, and adaptability, leading to long-lasting professional relationships.
  • Maintained open lines of communication with family members regarding the well-being of elderly or disabled clients, keeping them informed about any concerns or changes in circumstances.
  • Collaborated with medical professionals to develop strategies for managing clients'' health conditions or disabilities, resulting in a higher quality of life for those individuals.
  • Managed appointments and transportation needs, ensuring punctuality and reliability for the client.
  • Served as a liaison between clients and service providers, addressing issues promptly and efficiently.
  • Planned outings or recreational activities that aligned with the interests of each individual under my care while ensuring their safety and enjoyment.
  • Provided essential companionship to clients, fostering strong relationships built on trust and empathy.
  • Handled confidential information discreetly while managing personal affairs for the client, upholding privacy standards consistently.
  • Supported clients'' physical well-being through exercise routines and meal preparation, promoting a healthy lifestyle.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
  • Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.

Education

Certificate IV - Community Services

Wondai School
Great Barrier Reef Noorla Beach
06.2010

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Cleaning and sanitizing
  • Active listening
  • Mobility assistance
  • Transportation assistance
  • Life skills development
  • Professional boundaries
  • Cultural sensitivity
  • Clean driving record
  • Community integration
  • Conflict resolution
  • Crisis intervention

Certification

Cert IV Community services

Mental Health first aide

Therapeutic Crisis Intervention

Timeline

Support Worker

Wesbro Services
04.2023 - 10.2024

Support Worker

Infinity Care KimSoppa
01.2022 - 01.2023

Native Title Applicant

Gaangalu Nation People
08.2012 - Current

Personal Helpers & Mentors

Carbal Medical Centre
01.2010 - 01.2014

Support Worker

Family Centre

Assisting Nurse

St Vincent's Public Hospital

Certificate IV - Community Services

Wondai School
Kevina Suey