Kevin Steve Reyes
Sydney,NSW
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bartender
Harry's Restaurant & Bar
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shifts, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Waiter
Nadia's Cafe
03.2023 - 06.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Waiter
Le Sands Restaurant
11.2022 - 01.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Inspected dishes and utensils for cleanliness.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waiter
Las Vegas Pizza Restaurant
10.2022 - 11.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Inspected dishes and utensils for cleanliness.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Liceo Nuestra Senora Milagrosa
Bogota, Colombia11.2013
Skills
- Warm and Friendly
- Specials Promotion and Upselling
- Menu Memorization and Presentation
- Customer Service and Rapport
- Transactions and Cash Handling
- Waiting Tables
- Order Accuracy and Delivery
- Guest Relations Management
- Team Player
Certification
- Responsible Supply of Alcohol (RSA)
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Bartender
Harry's Restaurant & Bar
07.2023 - Current
Waiter
Nadia's Cafe
03.2023 - 06.2023
Waiter
Le Sands Restaurant
11.2022 - 01.2023
Waiter
Las Vegas Pizza Restaurant
10.2022 - 11.2022
High School Diploma -
Liceo Nuestra Senora Milagrosa
Similar Profiles
Diana HernandezDiana Hernandez
Waitress at Harry's Restaurant & BarWaitress at Harry's Restaurant & Bar
Chantelle MoodyChantelle Moody
Bartender/Server/Manager on Duty at Harry's Restaurant & BarBartender/Server/Manager on Duty at Harry's Restaurant & Bar
Brynn WeisserBrynn Weisser
Receptionist at Dry Bar SalonReceptionist at Dry Bar Salon