Summary
Overview
Work History
Education
Skills
Timeline
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Kevork Kachichian

Sydney,NSW

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques as well as consistently going above and beyond sales targets

Overview

5
5
years of professional experience

Work History

Retail Salesperson

JB Hi-Fi
10.2022 - Current
  • Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
  • Exceeded sales targets through exceptional product knowledge and strong customer engagement techniques.
  • Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
  • Minimized loss by diligently monitoring inventory levels and promptly addressing discrepancies.
  • Increased repeat business through the establishment of strong rapport with customers and effective follow-up strategies.
  • Greeted customers and helped with product questions, selections, and purchases.

Ticket Sales Representative

Sydney FC
03.2022 - 08.2023
  • Boosted customer satisfaction by providing exceptional service throughout the ticket purchasing process.
  • Streamlined ticket sales operations for increased efficiency and reduced wait times.
  • Expanded clientele base with targeted marketing efforts and strategic partnerships.
  • Reduced customer complaints through timely resolution of issues and proactive communication.

Barista

Soul Origin
11.2018 - 08.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Education

Bachelor of Business - International Business

Macquarie University
Sydney, NSW
06.2025

Diploma of Sport And Business - Sports And Business

Seda Group
Ryde, NSW
11.2022

Diploma of Health Science - Health And Physical Education

Western Sydney University
Sydney, NSW
02.2021

Skills

  • Microsoft applications proficiency
  • Product description
  • Sales Goals Attainment
  • Negotiation
  • Goal-Oriented
  • Sales Presentations
  • Customer Service
  • Retail Sales

Timeline

Retail Salesperson

JB Hi-Fi
10.2022 - Current

Ticket Sales Representative

Sydney FC
03.2022 - 08.2023

Barista

Soul Origin
11.2018 - 08.2023

Bachelor of Business - International Business

Macquarie University

Diploma of Sport And Business - Sports And Business

Seda Group

Diploma of Health Science - Health And Physical Education

Western Sydney University
Kevork Kachichian