Keya Bhayani
Adelaide,SA
Summary
Dynamic and result driven sales professional with experience in product sales. Proven track record in driving sales growth, building strong customer relationships and providing exceptional service.
Overview
9
9
years of professional experience
Work History
Customer Care Executive
Belantti tiles
Adelaide, SA
12.2023 - Current
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Analyzed customer feedback data to identify areas of improvement within store's services.
- Provided excellent customer service to clients in person and over the phone.
Civil Engineer
PGVCL
Rajkot-India, Gujarat
12.2015 - 10.2023
- Developed project cost estimates and budgets based on material costs, labor costs, and other factors.
- Managed the implementation of approved design plans by monitoring the work progress at job sites.
Education
Civil Engiineering -
Gujarat Technological University
Skills
- Customer service background
- Complaint Handling
- Documentation And Reporting
- Technical proficiency
- Attention to detail
- Time management
Accomplishments
- Boosted sales by nearly 50% in three months through strategic initiative and customer engagement.
- College topper in Bachelor of engineering.
- Worked with Gov of India for more than 9 years as Junior engineer and had been selected as ISO internal auditor for more than three times.
- Lead a team of 20 people for office maintenance and had beed awarded for well maintained building for two times by Govt of India.
References
References available upon request.
Timeline
Customer Care Executive
Belantti tiles
12.2023 - Current
Civil Engineer
PGVCL
12.2015 - 10.2023
Civil Engiineering -
Gujarat Technological University
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