Keyan Chen
Melbourne,VIC
Summary
Final-year BBA (Finance & Economics) student at Monash University with hands-on experience in compliance-driven operations, process optimization, and data analysis across aviation, technology startups, and NGOs. Proven ability to support KYC/onboarding workflows, maintain regulatory documentation, and improve operational efficiency using Lean Six Sigma methodologies. Trilingual in English, Mandarin, and Japanese. Seeking part-time or contract roles in Compliance, KYC, Risk Operations, or Business Operations.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Process Improvement & Compliance Coordinator
China Eastern Airlines
Shanghai
09.2022 - 12.2022
- Supported compliance-driven process optimization projects within COVID-related PCR testing operations, ensuring adherence to internal control and regulatory requirements.
- Analyzed operational data to identify process inefficiencies and reduce operational risks in IT-enabled workflows.
- Maintained audit-ready documentation, meeting minutes, and process records to support internal reviews.
- Coordinated cross-functional stakeholders (IT, operations, project teams) to align process changes with compliance standards.
Market & Risk Analyst (Operations Focus)
Britbots
London
07.2021 - 09.2021
- Conducted market and regulatory research to support multinational robotics startups entering new jurisdictions.
- Analyzed policy frameworks, financial incentives, and compliance requirements across regions.
- Prepared structured reports to support internal decision-making and risk assessment.
- Collaborated with cross-functional teams to align market entry strategies with operational feasibility.
Project Coordinator
Light of Life – Institute of Health Promotion and Application
Kunming, Yunnan
06.2021 - 09.2021
- Coordinated project schedules, budgets, and resources in line with governance and reporting requirements.
- Managed stakeholder communication, travel logistics, and documentation to ensure transparency and accountability.
- Prepared progress reports and maintained structured records to support organizational compliance and audits.
Education
BBA - Finance And Economics
Monash University
Melbourne, VIC09-2026
Skills
- KYC and client onboarding support
- Compliance documentation and reporting
- Risk and process analysis
- Operational data analysis (Excel)
- Stakeholder coordination
- Process improvement (Lean Six Sigma Green Belt)
- AI and productivity tools
- Multilingual communication: English, Mandarin, Japanese
Certification
CPR & First Aid (HLTAID011)
Timeline
Process Improvement & Compliance Coordinator
China Eastern Airlines
09.2022 - 12.2022
Market & Risk Analyst (Operations Focus)
Britbots
07.2021 - 09.2021
Project Coordinator
Light of Life – Institute of Health Promotion and Application
06.2021 - 09.2021
BBA - Finance And Economics
Monash University