Keyari Patterson
Summary
Passionate third-year Psychology student at the University of Wollongong dedicated to supporting the wellbeing and development of young people. Bringing a unique blend of lived experience and academic training, complemented by teamwork, communication, and resilience skills honed as a rugby league player. Background in hospitality, administration, and traffic control has enhanced adaptability, composure under pressure, and effective engagement with diverse individuals. Eager to pursue a career in child and adolescent mental health, seeking hands-on experience supporting students in educational settings to positively impact school communities and further develop professional skills in youth support and inclusive education.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist/ Accounts Manager
Outstanding Collections
07.2022 - Current
- Maintained customer records and scheduled appointments, demonstrating strong organisational skills and the ability to manage competing priorities
- Handled accounts and processed payments with a high level of responsibility, confidentiality, and attention to detail
- Responded to a wide range of phone and in person inquiries with empathy and professionalism, strengthening communication and interpersonal skills
- Built positive relationships with clients and colleagues, contributing to a respectful and supportive office environment
Bar Staff/ Restaurant Waitstaff
The Ryan’s Hotel & Vinos
01.2023 - 05.2025
- Delivered friendly, respectful service in a fast-paced hospitality setting, building strong communication and interpersonal skills with a diverse range of customers
- Operated POS systems, handled transactions, and managed cash with accuracy and accountability
- Worked collaboratively with bar, kitchen, and floor staff to provide a smooth, team-oriented service experience
- Maintained a clean, welcoming, and safe environment for guests, demonstrating professionalism and attention to detail
- Adapted to changing shift times and weekend rosters, supporting a flexible and reliable work approach
Traffic Controller
A Plus Traffic Control
07.2023 - 01.2025
- Ensured safety and compliance on active worksites by managing traffic flow and providing clear, calm communication to the public and contractors
- Demonstrated flexibility by working day shifts, night shifts, double shifts, and weekends, often with short notice
- Trained and supported new team members, showcasing leadership and mentoring skills in a fast paced, high responsibility environment
- Maintained focus and professionalism in potentially high-pressure or unpredictable situations, prioritising the safety and well-being of others
Cashier
Bulli Greengrocer
03.2020 - 12.2022
- Provided friendly, respectful service to a diverse range of customers, building strong communication and interpersonal skills
- Managed transactions with accuracy and professionalism in a fast-paced retail environment
- Worked collaboratively with a small team, supporting a positive and efficient work culture
- Demonstrated reliability and flexibility through consistent early morning, afternoon, and weekend shifts
Education
Bachelor of Arts - Psychology
University of Wollongong
10-2025
High School Certificate -
Bulli High School
11.2022
Skills
- Effective communication skills
- Quick to adjust in new environments
- Collaborative teamwork
- Sensitive to diverse experiences
- Time management expertise
- Knowledge of psychological principles
- Commitment to inclusivity
Certification
- Annual Competency Check 2025
- Police Check
- First Aid (HLTAID011)
- CPR (HLTAID009)
- Australian Driver’s License
- Working with Children Check
- RSA (Responsible Service of Alcohol)
- RCG (Responsible Conduct of Gambling)
- White Card (General Construction Induction Card)
- SafeWork NSW Traffic Control Qualification
Timeline
Traffic Controller
A Plus Traffic Control
07.2023 - 01.2025
Bar Staff/ Restaurant Waitstaff
The Ryan’s Hotel & Vinos
01.2023 - 05.2025
Receptionist/ Accounts Manager
Outstanding Collections
07.2022 - Current
Cashier
Bulli Greengrocer
03.2020 - 12.2022
Bachelor of Arts - Psychology
University of Wollongong
High School Certificate -
Bulli High School
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