Keyla Kinara
Newcastle ,NSW
Summary
Highly ambitious concierge/sales administration with background in sales support, receptionist role and marketing. Excellent organisational and coordinating skill with experienced in all aspects of office/admin support roles. Overall an eager to learn person.
Overview
4
4
years of professional experience
Work History
Concierge/sales Administrator
Stone Real Estate
Warners Bay
05.2024 - Current
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Assistance and preparing for properties to go on market
- Experienced CRM software on Agent box & Property me
- Experienced with Campaign Track & Campaign Agent
- Preparing for marketing of properties
- Assistance and support of sales agent and property managers
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted agents in preparing/creating documents & marketing materials for new listings
- Interacted with vendors, purchasers and solicitors/conveyancer.
Advertising Coordinator & Receptionist
NEWFM & 2HD
Sandgate, NSW
01.2022 - 04.2024
- Boosted client satisfaction by effectively coordinating advertising sales campaigns and ensuring timely delivery.
- Coordinated cross-functional teams involved in executing advertising campaigns from inception through completion.
- Collaborated closely with account managers during contract renewals or other key moments in order to ensure seamless transitions between phases of the advertising sales process.
- Collaborated with sales organization and delivered outstanding sales support to retain and grow business.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Team Member
Woolworths
Newcastle
01.2021 - 12.2021
- Assisted in maintaining a clean and organized checkout area, promoting a positive shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and providing friendly service.
- Improved customer service policies to maximize satisfaction and build brand loyalty
Cafe Worker
Revolution Park
Maryville
07.2020 - 12.2021
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Education
Diploma - Marketing
Torrens University
High School -
St Francis Xavier College
Hamilton 10.2021
Skills
- Multitasking Abilities
- Self-Directed
- Organisational Skills
- MS Office
- Clerical Support
- Data Entry
- Time Management
- Written Communication
- Customer Relations
- Attention to Detail
- Record keeping
- CRM software
- Administration support
Timeline
Concierge/sales Administrator
Stone Real Estate
05.2024 - Current
Advertising Coordinator & Receptionist
NEWFM & 2HD
01.2022 - 04.2024
Team Member
Woolworths
01.2021 - 12.2021
Cafe Worker
Revolution Park
07.2020 - 12.2021
Diploma - Marketing
Torrens University
High School -
St Francis Xavier College