Keyur Mukeshkumar Prajapati
Adelaide,Australia
Summary
Dynamic leader with a proven track record at Indian Store, adept in order coordination and fostering customer satisfaction. Excelled in enhancing store operations, achieving significant improvements in staff performance and customer service standards. Skilled in cash handling and adaptability, consistently ensuring safety and efficiency. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Customer Service
LORD OF THE FRIES
Adelaide, South Australia
12.2023 - Current
- Greeted customers and provided friendly customer service
- Balanced cash drawers at the end of each shift
- Processed credit card transactions accurately and efficiently
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans
- Complied with all health and safety regulations while performing job duties
- Developed customer service standards for luxury sales personnel.
Front Desk Attendant
Cafe Michael 2
Adelaide, South Australia
10.2024 - 12.2024
- Ensured all guest transactions were completed accurately and efficiently.
- Managed communication between guests and staff to ensure quality customer service.
- Maintained a neat appearance at the front desk area at all times.
- Monitored security cameras located near the front desk area to ensure safety of guests and employees.
- Handled complaints professionally and courteously while remaining calm under pressure.
Store Leader
Indian Store
Adelaide, South Australia
05.2023 - 10.2023
- Maintained store operations by following policies and procedures; completed reports
- Resolved customer service issues to ensure customer satisfaction
- Hired, trained, and evaluated personnel; addressed employee concerns and grievances
- Provided feedback on performance of staff members through regular appraisals
- Coordinated with vendors for ordering supplies, equipment, and other materials
Education
MBA - Information Technology
UBSS College
Regency Park, SA05.2024
Bachelor of Commerce - Commerce
Aroma College
Ahmedabad09.2022
Skills
- Order coordination
- Check processing
- Stocking and inventory management
- Cash handling
- Safety and sanitation
- Customer satisfaction
- Time management
- Adaptability and flexibility
References
Dhruvkumar Rajubhai Darji, 5450, Adelaide
Languages
- English, Professional
- Gujarati, Full Professional
- Hindi, Full Professional
Timeline
Front Desk Attendant
Cafe Michael 2
10.2024 - 12.2024
Customer Service
LORD OF THE FRIES
12.2023 - Current
Store Leader
Indian Store
05.2023 - 10.2023
MBA - Information Technology
UBSS College
Bachelor of Commerce - Commerce
Aroma College
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