Kezang Choden
Melville,Western Australia
Summary
I'm Kezang from Bhutan, currently living as a student. I have a background in Hotel Management and Tourism and over 3
years of hands-on experience in the hospitality industry. I can perform various challenging duties such as waitress,
server, and all-rounder roles. I’ve worked in front-of-house and back-of-house positions — from taking orders and
serving guests to dishwashing and keeping the place clean. I have a positive attitude, strong communication and time management skills, and I enjoy working as part of a team. I am confident and outspoken and do not hesitate to ask for
help when in doubt.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hotel Manager
Manager
Tara Haveb Bhutan
05.2024 - 02.2025
- Supervise day-to-day hotel operations, including front desk, housekeeping, and F&B services.
- Lead, train, and motivate staff to deliver exceptional guest experiences in a boutique setting.
- Ensure compliance with health, safety, and hygiene standards.
- Implement marketing strategies, promotional campaigns, and partnerships to increase bookings.
- Manage budgets, monitor expenses, and optimize operational efficiency.
- Handle guest feedback and resolve concerns promptly to maintain high satisfaction levels
Waitresses
Hotel Residency
India
02.2021 - 03.2023
- Greeted and seated guests, providing menus and explaining daily specials.
- Took customer orders accurately and relayed them to the kitchen staff.
- Served food and beverages promptly and ensured customer satisfaction.
- Maintained cleanliness of dining areas, tables, and service stations.
- Assisted in setting up and clearing tables for smooth service flow.
- Responded to guest requests and resolved minor complaints professionally.
- Worked collaboratively with kitchen and bar staff to ensure timely service.
- Eager to learn and work as part of a team, with a positive attitude.
Education
Master of Business Administration - undefined
Murdoch University
08.2027
undefined
Phoenix Academy
08.2025
Bachelor of Airline Tourism Hospitality - undefined
Lovely Professional University
08.2024
Skills
- Customer Service & Guest Assistance
- Food & Beverage Serving
- Order Taking & Communication
- Basic Food Preparation & Kitchen Support
- Cleaning, Dishwashing & Sanitizing
- Food Safety & Hygiene Practices
- Dining Area Setup & Floor Maintenance
- Teamwork & Cooperation
- Time Management & Multitasking
- Flexibility & Willingness to Learn
Certification
- Certificate in Sustainable Development and Management Practices
- Internship Certificate
- Recommendation Letter
- Degree Certificate
Languages
English
Full Professional
Timeline
Hotel Manager
Manager
05.2024 - 02.2025
Waitresses
Hotel Residency
02.2021 - 03.2023
Master of Business Administration - undefined
Murdoch University
undefined
Phoenix Academy
Bachelor of Airline Tourism Hospitality - undefined
Lovely Professional University