Kezang Gellay
Canberra
Summary
Customer-focused hospitality professional with over three years of experience in hotel operations, front desk service, and team supervision. Strong communication and organizational skills, with a solid academic background in Information Technology and Data Science. Seeking a Receptionist role to deliver high-quality customer service and administrative support.
Overview
2026
2026
years of professional experience
Work History
Front Desk
Smoking Joe’s Pizza
- Managed customer orders and payments
- Answered phone calls and handled inquiries
- Delivered friendly and efficient front desk service
- 6 Months
Cleaner
Cleaning Services (Various Sites)
- Worked across multiple commercial and residential sites
- Followed safety, hygiene, and quality standards
Housekeeping Supervisor
Hotel Knightsbridge, Canberra
- Current
- Supervise daily housekeeping operations and staff performance
- Coordinate room readiness, inspections, and reporting
- Handle guest requests and resolve issues professionally
- Assist management with scheduling, training, and quality control
- In line for promotion to Housekeeping Assistant Manager
Education
M.D. - Data Science
University of Canberra
Canberra, ACT02-2026
Bachelor’s Degree - Information Technology
College of Science and Technology
BhutanSkills
- Customer Service & Communication
- Problem-solving
- Multitasking & Time Management
- Team Supervision & Coordination
- Booking & Inquiry Handling
- Attention to Detail
- Professional Presentation
- Teamwork and collaboration
Languages
Hindi
Professional Working
English
Full Professional
Nepali
Professional Working
Timeline
Cleaner
Cleaning Services (Various Sites)
Housekeeping Supervisor
Hotel Knightsbridge, Canberra
- Current
Bachelor’s Degree - Information Technology
College of Science and Technology
Front Desk
Smoking Joe’s Pizza
M.D. - Data Science
University of Canberra