Kezang Lhamo
Cannington ,Western Australian
Summary
I am a responsible married women who truely believe in paving my own way out rather than depending on others for my necessities. I am a hardworking, fast learner, dedicated , punctual ans responsible women who never back away from taking up new challenges in life. I am currently pursuing master in project management form Curtin university and I am willing to take up any jobs ( un experienced jobs too) in order to sustain my living expenses here plus I believe in taking up any new work to add onto ones life experience list. One should experience different working environment to perfect multitasking skills in future. Therefore, I assure my employer that I can adjust to any
working environment despite being a women. I would be grateful, if I get an opportunity to and learn n work with under your guidance.
Overview
3
3
years of professional experience
Work History
Retail Sale Assistant and Salesperson
Mrs. Sangay Yangchen
09.2020 - 02.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Improved customer service and telecommunication skills to build lasting relationships.
- Logged reports, expenses, receipts, and sales in company database.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Generated new leads through networking and attending industry events.
Stock Person, Stock Associate
Mr. Viney Thakyal
04.2019 - 04.2020
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
- Answered customer questions and provided detailed product information.
- Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Checked and pulled defective or expired products from shelves.
- Managed inventory storage in clean and organized fashion.
- Placed orders for new supplies based on established needs and special circumstances.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
Education
Master In Project Management - Project Management
Curtin University
Perth, WABachelor - Civil Engineering Technology
IEC UNIVERSITY
BADDI,HP,INDIA08.2020
High School Graduation - Science
Ugyen Academy
Punakha,Bhutan12.2015
Skills
- Guest Satisfaction
- Restock Shelves
- Outreach Initiatives
- Cross-Selling Products and Services
- Managing Multiple Priorities
- Professional Telephone Etiquette
- Creative Solutions
- Needs Analysis
- Sales Management
- Sales Process
- Customer Understanding
- Deal Negotiations
- Replacing Parts
- Cash Register Operation
- Profit Generation
- Sales Presentation
- Availability Management
- Billing and Payment Processing
- Reading Comprehension
- Customer Care
- Product Description
- Effective Communicator
- Profit and Loss
- Price Memorization
Accomplishments
- Managed number opportunities per month.
- Customer's positive feedback/ appreciation.
- Top weekly performer.
Additional Information
Appreciated for being honest and punctual.
Being trusted by my employer .
Languages
Hindi,Bhutanese, Nepali and English
Native or Bilingual
Sharchop, Kurtap, ( punjabi little bit)
Elementary
References
Worked as Retailer and salesperson under TENSIL SHOPPING MART .
Owners email id: syaangchen@gmail.com( Mrs. Sangy Yangchen)
Worked as stock assistant under Vin Market Stocking .
Owners email id:Vinaythakyal1@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Retail Sale Assistant and Salesperson
Mrs. Sangay Yangchen
09.2020 - 02.2021
Stock Person, Stock Associate
Mr. Viney Thakyal
04.2019 - 04.2020
Master In Project Management - Project Management
Curtin University
Bachelor - Civil Engineering Technology
IEC UNIVERSITY
High School Graduation - Science
Ugyen Academy
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