Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Kezang Lhamo

Kezang Lhamo

Dianella,Australia

Summary

Dynamic support worker with experience at Mable, adept at building therapeutic relationships and providing personalized care. Skilled in infection control and effective communication, I excel in enhancing client dignity and autonomy while ensuring compliance with safety protocols. Committed to delivering compassionate support and fostering independence in diverse care settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Worker

Mable
Perth, Australia
02.2025 - Current
  • Deliver in-home and community-based care to clients with diverse needs
  • Assist with hygiene, transport, shopping, and companionship
  • Maintain accurate care records and uphold privacy and dignity

Student Aged Care Worker

Joseph Bank Aged Care
WA, Australia
07.2025 - 07.2025
  • Completed 120 hours of practical placement in a residential aged care setting
  • Provided personal care, meal support, and mobility assistance to elderly residents
  • Worked closely with nurses to observe and report changes in condition

Housekeeper / Cleaner /cleaning supervisor

Bullsbrook Quarantine Facility
Bullsbrook, Australia
10.2023 - 06.2025
  • Performed cleaning and laundry services in a high-standard controlled environment
  • Ensured infection control protocols and WHS compliance
  • Supervised cleaning staff to ensure compliance with safety and sanitation standards.
  • Developed cleaning schedules to optimize workflow and maintain facility cleanliness.
  • Trained new employees on proper cleaning techniques and equipment usage.
  • Inspected work areas for cleanliness and addressed any issues promptly.

Kitchen Hand / Waitress

Gangnam BBQ Restaurant
Thimphu, Bhutan
01.2021 - 05.2023
  • Supported kitchen prep and customer service
  • Maintained hygiene and food safety practices under pressure

Site Engineer

DHL construction Company
Thimphu, Bhutan
01.2021 - 05.2023
  • Managed site activities to ensure compliance with safety regulations.
  • Coordinated with project managers to facilitate daily operations on-site.
  • Conducted inspections to assess construction quality and adherence to specifications.
  • Collaborated with subcontractors to streamline workflow and resolve issues.
  • Assisted in preparing project documentation and reports for stakeholders.
  • Implemented best practices for materials handling and site organization.
  • Supported the development of project schedules and timelines for completion.
  • Trained junior engineers on site protocols and safety measures.
  • Supervised and monitored project subcontractors and labor force.
  • Maintained records of daily activities including measurements taken at various stages of construction.
  • Conducted site surveys and analyses to identify construction requirements.
  • Managed use of materials and equipment to prevent property loss and support availability.
  • Prepared detailed engineering plans, drawings, and specifications for the project.
  • Provided technical guidance to field personnel regarding installation of equipment and systems as needed.

Education

Master - Project Management

Curtin University
07.2025

Certificate III - Individual Support (Ageing & Disability)

Invicta College
01.2025

B.Tech - Civil Engineering

Skills

  • Building therapeutic relationships with clients
  • Following individualised care plans and protocols
  • Supporting clients with dementia and responsive behaviours
  • Understanding elder abuse signs and reporting procedures
  • Working within legal and ethical frameworks
  • Supporting client dignity, choice and independence
  • Participating in team handovers and shift reports
  • Using mobility aids (eg, hoists, walkers) safely
  • Handling challenging behaviour with empathy and calm
  • Recognising and responding to mental health needs
  • Supporting palliative and end-of-life care
  • Using communication aids and strategies
  • Upholding privacy, confidentiality, and consent
  • Encouraging reablement and client autonomy
  • Adhering to Standard and Additional Precautions (PPE)
  • Personal care and hygiene support
  • Manual handling and safe mobility assistance
  • Companionship and emotional support
  • Effective written and verbal communication
  • Team collaboration and task prioritisation
  • Infection prevention and control procedures
  • Understanding dementia and cognitive decline
  • Basic vital sign monitoring and reporting
  • Documentation and progress note writing
  • Cultural awareness and sensitivity
  • Housekeeping and facility hygiene
  • Time management and independence
  • Adapting care to client preferences
  • Providing meals and nutrition assistance
  • Safety and emergency response awareness
  • Food serving /meal preparation
  • How to read a care plan and do an incident report

Certification

  • First Aid and CPR (HLTAID011)
  • Manual Handling and Safe Lifting
  • Infection Control Training
  • RSA Certificate
  • Certificate III in Childcare
  • NDIS Screening Check Certificate
  • NDIS Worker Orientation Module: Quality, Safety and You
  • NDIS Induction Module
  • Completed Supporting Safe and Enjoyable Meals
  • Police NOC in check
  • Flu vaccinated recently
  • All Covid vaccination certificates

References

  • Michela, 0427 233 689, Site Manager at Bullsbrook Facility
  • Sasikala, 0410 049 060, Carer/Mentor at Joseph Bank Aged Care
  • Kinley Dema, 0452 058 884, New Horizon / Trainer

Timeline

Student Aged Care Worker

Joseph Bank Aged Care
07.2025 - 07.2025

Support Worker

Mable
02.2025 - Current

Housekeeper / Cleaner /cleaning supervisor

Bullsbrook Quarantine Facility
10.2023 - 06.2025

Kitchen Hand / Waitress

Gangnam BBQ Restaurant
01.2021 - 05.2023

Site Engineer

DHL construction Company
01.2021 - 05.2023

Master - Project Management

Curtin University

Certificate III - Individual Support (Ageing & Disability)

Invicta College

B.Tech - Civil Engineering

Kezang Lhamo