Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Additional Qualifications
Timeline
Generic

Keziah Visakan

Summary

Experienced and goal-oriented professional in legal administration, specializing in document management and policy interpretation. Skilled in efficiently organizing and maintaining crucial legal documents. Also experienced in building strong client relationships and consistently delivering positive first impressions. Background in retail and hospitality positions, adept at providing exceptional customer service and ensuring smooth operations.

Overview

4
4
years of professional experience

Work History

Christmas Casual Retail Assistant

The Reject Shop
10.2024 - Current
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.

Casual Legal Assistant

Newman Lawyers and Associates
07.2024 - Current
  • I provide comprehensive support in drafting legal briefs and deeds, organising case files, and managing a variety of workplace legal matters
  • I deliver continuous administrative assistance by preparing drafts for briefs related to workplace investigations, both in-person and virtually.

Front of House Employee

Synergy Curry Court
06.2023 - 02.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Successfully managed high-pressure situations and maintained exceptional service standards during peak hours and understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing menu inquiries in a timely manner.


Administrative Assistant

Rightway Accounting and Tax Solutions
10.2020 - 11.2023
  • Managed incoming phone calls and scheduled appointments, while also maintaining and organizing archived files for future reference
  • Cultivated significant proficiency in MYOB accounting software under licensed accountant's supervision
  • Streamlined communication and correspondence processes by promptly addressing and handling client and employer enquiries within my scope

Education

Bachelor of Business -

Monash University

Skills

  • Fast Learner
  • Scheduling/Planning
  • Microsoft Office
  • Strong Work Ethic
  • Positive demeanour
  • Phone Etiquette

Volunteer Experience

Encompass Church Doreen, Social Media Team, August 2023 - Present 

  • A photographer position that includes taking photos to capture the image of the service and people to promote on social media.
  • Gained experience and mentorship from head photographers across campuses through collaboration.
  • Proficiency in editing Adobe and various editing software for both film and photographs.


Justin Avenue Medical Centre, Medical Receptionist, June 2024 - July 2024 

  • This position involves handling calls, appointments and being the first point of interaction for patients coming into the clinic.
  • Focussed on patient comfort and assistance and acted as the mediator between patient-doctor interactions, pre and post appointment
  • Developed proficiency in programs Medical Director Clinical and Pracsoft



Languages

English
Native or Bilingual
Tamil
Professional Working

Additional Qualifications

  • Volunteer Working with Children's Check (WWCC)
  • First Aid and CPR (HLTAID011)

Timeline

Christmas Casual Retail Assistant

The Reject Shop
10.2024 - Current

Casual Legal Assistant

Newman Lawyers and Associates
07.2024 - Current

Front of House Employee

Synergy Curry Court
06.2023 - 02.2024

Administrative Assistant

Rightway Accounting and Tax Solutions
10.2020 - 11.2023

Bachelor of Business -

Monash University
Keziah Visakan