KEZIAH KEISHA P TUISAMOA
Deception Bay
Summary
I am looking at changing my career direction after completing higher levels of study. I would like to pursue employment whilst continuously developing my skills in the Business Administration field WITH Experienced ACCOUNTANT TREASURER for over 6 years of experience in TREASURING. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic educator eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Motivated to learn, grow, and excel in Education and Care Industry, Families and Communities. Recognized consistently for performance excellence and contributions to success in Education and Care Industry and all other positions that I have been worked in.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of any position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple roles simultaneously with high
Overview
28
28
years of professional experience
Work History
Individual Support Worker
CONTINUITY CARE LTD
10.2022 - Current
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
Receptionist Administrator
SHARON HULL PODIATRY
02.2023 - 06.2023
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Acted as first point of contact and set appointments for prospective clients.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Monitored front areas so that questions could be promptly addressed.
- Kept high average of performance evaluations.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
AIN AGED CARE ( Assistant In Nursing)
LODGES ON GEORGE
01.2022 - 10.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
EDUCATOR
FLOWER FARM FAMILY DAY CARE, SPRINGWOOD
03.2018 - 10.2020
- Collaborated with adults and children to provide safe and educational experience
- Managed classroom activities, parent conferences, and lesson plans
- Developed and implemented engaging lesson plans to keep learner attention
- Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs
- Increased educational expertise and knowledge of understanding by participating in instructor-oriented workshops
- Shifted between formal and informal methods of teaching to keep students interested, including debates, practical activities, and experiments
- Developed and implemented classroom routines to address varying student needs
- Administered assessments to determine each student's specific educational and social needs
- Implemented reading and writing workshops to increase student literacy and support school reading programs
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Completed student progress reports on fortnightly basis to notify students and parents of strengths and areas of improvement
- Participated in department meetings to provide input to colleagues about student achievement and improvement
- Created and developed lesson plans according to students' academic needs, including both group and individual work
- Designed detailed learning plans for struggling students based on test, homework, and assignment records
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Maintained accurate and complete records for all students
- Assisted students of all ability levels develop life-long learning skills and good study habits.
Director / Educator
Keziah Keisha Pi Tuisamoa
04.2014 - 10.2020
- Educated students in foundational concepts such as shapes, numbers, and letters
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities
- Used classroom observations to create written assessments of student performance
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
EDUCATOR AMANI FAMILY DAY CARE AMANI FMILY DAY CARE
01.2014 - 01.2015
- Picking and dropping off children to and from school
- Do home activities indoors and outdoors
- Help them with their homework
- Carried out day-day-day duties accurately and efficiently
- Maintained excellent attendance record, consistently arriving to work on time
- Used Microsoft Word and other software tools to create documents and other communications
- Developed team communications and information for meetings
- Used coordination and planning skills to achieve results according to schedule
- Developed and maintained courteous and effective working relationships
- Successfully maintain clean, valid driver's license and access to reliable transportation
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Exceeded goals through effective task prioritization and great work ethic.
Packaging / Process Worker / Machine Operator
Golden Circle Cannery
09.2011 - 01.2014
- Operating the 1 liter, 250 mills and 150 mills juice machine using the computer to direct me with the job
- Operating a robot machine to run the sleeves through the juice machine
- Pull the machine apart and clean all the parts
- Put the machine parts together and run through the computer to make sure everything is done right
- Run a test every half hour to make sure the packets are not leaking
- Check the dates and bar codes make sure they match with the paperwork
- Check the Bar codes machine to make sure the ink is in
- Check the labeler machine to make sure the sticker roll is in
- (Label inspection)
- Damage inspection, check all the packets and make sure the plastic is on them properly and not ripped
- Packing and cleaning up after shift.
Process Worker
Golden Circle Cannery
01.1996 - 01.2014
- Work to strict output levels in the following key areas of food processing: Traying
- Packing
- Cleaning
- Work in line with workplace health & safety standards always
- Inspected final products to assess compliance with quality standards and established tolerances
- Kept work area clean, neat, and organized to prevent accidents, mishaps, and misplaced tools
- Buffed out minor scratches and imperfections, which bolstered product quality
- Demonstrated good physical ability to stand, walk and lift heavy equipment for full shift
- Worked closely with others in team-oriented settings to maintain line productivity
- Operated industrial equipment to prepare the right products for shipment while observing the machines to guarantee quality
- Boxed, labeled, and transported items to support assembly operations
- Used basic mathematical abilities to calculate materials, hourly rates, and other relevant details
- Assisted quality assurance by visually inspecting items and removing defective parts
- Performed hand-finishing of final products after assembling component parts for all items
- Organized work to meet demanding production goals with 100% success rate
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products
- Performed general equipment maintenance and repair to minimize downtime
- Inspected products and machines to maintain quality and efficiency
- Monitored employee actions for adherence to safety procedures
- Inspected finished products for quality and adherence to customer specifications
- Reviewed production schedules and streamlined processes
- Located and picked merchandise weighing up to the needed pounds to fulfill daily customer orders
- Assembled products according to changing daily work orders and specific customer needs
- Examined incoming materials and compared to documentation for accuracy and quality
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Made sure that products were produced on time and were of good quality
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Prepared reports and technical documentation of day-to-day production processes
- Implemented updated operating procedures for the right machine and adjusted use to increase productivity and longevity.
FAMILY DAY CARE EDUCATOR TEENY TINY FAMILY DAY CARE
01.2015 - 1 1
- Picking and dropping off children to and from school
- Do home activities indoor and outdoor
- Help them with their homework
- Read them a book
- Sit down and have lunch with them
- Mail to: mafu_selby72@hotmail.com.
Teacher Aide
Bay North State School
03.2011 - 07.2011
- Assisting various primary school students with the following: Reading
- Writing
- Sorting
- Work in line with direction from teachers to assist & support students
- Ability to engage with children from various backgrounds & learning abilities with ease
- Ability to communicate and gain trust of students to further develop skills on an individual basis
- Worked with teachers to understand needs and provide excellent service
- Collaborated with teachers to achieve goals
- Developed team communications and information for meetings
- Developed and implemented performance improvement strategies and plans to promote
- Continuous improvement
- Exceeded goals through effective task prioritization and great work ethic
- Handled day-to-day running of different programs ensuring high levels of productivity and progression
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Developed and maintained courteous and effective working relationships.
Treasurer
Christian Faith Worship Centre
01.2006 - 01.2011
- Accountable in all aspects of a volunteer treasurer role including the following duties: Records Management – assist in the administration functions
- Assist with preparation of monthly management of accounts to provide relevant and timely financial information to management and Board members
- Process accounts receivable and payable
- Prepare financial reporting statements in detail to for monthly reports
- Make bookings for community center
- Responsible for banking and reconciliation of accounts and statements
- Executed financial due diligence tasks on daily basis to maintain optimal company finances
- Drafted monthly treasury reports to support management decision-making needs
- Mitigated risk by implementing internal controls and safeguards for revenues and expenditures
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns
- Used Microsoft computer to prepare external audit documentation and financial reports to assist management in operational planning and key decision making
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management
- Implemented new automated billing reminder system, slashing past-due accounts 100%
- Oversaw accounts payable and receivable operations for business within monthly expenses
- Created and distributed reports on internal and external finances, audits, and budgets
- Accurately projected monthly cash expenditures through efficient budgeting and detailed document reviews
- Enhanced quality and currency of financial information by overseeing revenue collection systems
- Prepared external audit documentation and financial reports for operations with more than 6months in yearly revenue
- Worked with both internal and external users to create detailed financial reports
- Increased flow of financial information throughout company by improving communication strategies
- Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures
- Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance
- Updated and reviewed financial reporting packages and managed financial reporting processes, including cheques, statements, and profits.
Fresh Event
07.2011
- Waitressing
- Work as part of a team in the effective coordination of high-quality hospitality functions
- Working collaboratively & professionally with other staff to ensure the overall success of functions
- Function Setup – working in all areas of hospitality functions, including professional and efficient:
- Tray Service
- Table Setting &
- Bar work tasks
- Work within strict timelines & schedules for events
- Entered data into computer tracking system and filed paperwork according to procedures
- Isolated and prepared equipment for corrective and scheduled maintenance procedures
- Maintained compliance with health, safety, and environmental practices
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients
- Documented production information via daily system logs and discussed non-conformance issues with management
- Always kept facility inspection-ready through proactive housekeeping and close monitoring of daily operations
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site
- Prepared, boxed, and staged outgoing shipments
- Generated prepress proofs in digital or other formats to approximate appearance of final printed piece
- Assessed customer files for missing information, including fonts and graphics
- Avoided downtime by addressing issues with prepress equipment immediately and applying troubleshooting techniques to identify root cause issues
- Verified artwork backups on company server prior to making any changes.
Process Worker
Arnott's Factory
01.2003 - 01.2007
- Work to strict output levels in the following key areas of food processing: Traying
- Packing
- Cleaning
- Work in line with workplace health & safety standards as well as strict quality control measures always
- Inspected final products to assess compliance with quality standards and established tolerances
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Entered data into computer tracking system and filed paperwork according to procedures
- Managed pre-commissioning and commissioning activities
- Isolated and prepared equipment for corrective and scheduled maintenance procedures
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site
- Maintained compliance with health, safety, and environmental practices
- Documented production information via daily system logs and discussed non-conformance issues with management
- Always kept facility inspection-ready through proactive housekeeping and close monitoring of daily operations
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Developed and implemented improved procedures for all areas Prepared, boxed, and staged outgoing shipments
- Utilized product tracking software to locate and retrieve items
- Researched and resolved discrepancies to maintain accuracy
- Met with team leader to discuss new ways to improve processes and increase productivity
- Verified artwork backups on company server prior to making any changes
- Worked collectively with various partners such as supervisors and management team to reach deadlines and meet customer expectations
- Avoided downtime by addressing issues with prepress equipment immediately and applying troubleshooting techniques to identify root cause issues.
Education
DIPLOMA - EARLY CHILDHOOD EDUCATION AND CARE
THINKPOINT EXCELLENCE IN TRAINING
Brisbane, QLD08.2016
CERTIFICATE III - CHILDREN'S SERVICES
DIVERSITY SKILLS TRAINING
BRISBANE, QLD08.2002
CERTIFICATE 111 - (AIN) AGES CARE AND INDIVIDUAL SUPPORT
SAGE EDUCATION
REDCLIFFE, QLD07.2020
THERAPEUTIC CERTIFICATE - MENTAL HEALTH
THRIVE HOUSE
BRISBANE, QLD2022
Certificate I - ADMINISTRATION/RECEPTION
Brisbane North Institute TAFE
Redcliffe, QLD08.1999
CERTIFICATE II - ADMINISTRATION RECEPTION
BRISBANE NORTH TAFE INSTITUTE
REDCLIFFE QLD08.2002
Certificate II - Business Administration
BRISBANE North Institute TAFE
Redcliffe, QLD08.2002
Certificate I - FOOD PROCESSING
Brisbane North Institute TAFE
ARNOTTS BISCUITTS VIRGINIA03.2003
Certificate II - FOOD PROCESSING
Brisbane North Institute TAFE
ARNOTTS BISCUITS VIRGINIA QLD03.2002
Skills
- Microsoft Word Suite 2003 Communicative and excellent customer service qualities
- Ability to operate all basic office equipment High attention to detail
- Experienced in processing accounts receivable & payable
- Direct care
- At-home daycare professional Self-care activities
- At-home daycare specialist Daycare management Medicare and Medicaid eligibility Family guidance
- Patient and family interaction Care summaries
- Equipment care
- Team Building
- Teamwork and Collaboration
- Clerical Support
- Social Perceptiveness
- First Aid/CPR
- Problem-Solving
- Customer Relations
- Cultural Awareness
- Flexible and Adaptable
- Attention to Detail
- Calm Under Pressure
- Problem Resolution
- Public Speaking
- Supervision and Leadership
- Fluent in both English and Samoan Language
Timeline
Receptionist Administrator
SHARON HULL PODIATRY
02.2023 - 06.2023
Individual Support Worker
CONTINUITY CARE LTD
10.2022 - Current
AIN AGED CARE ( Assistant In Nursing)
LODGES ON GEORGE
01.2022 - 10.2022
EDUCATOR
FLOWER FARM FAMILY DAY CARE, SPRINGWOOD
03.2018 - 10.2020
FAMILY DAY CARE EDUCATOR TEENY TINY FAMILY DAY CARE
01.2015 - 1 1
Director / Educator
Keziah Keisha Pi Tuisamoa
04.2014 - 10.2020
EDUCATOR AMANI FAMILY DAY CARE AMANI FMILY DAY CARE
01.2014 - 01.2015
Packaging / Process Worker / Machine Operator
Golden Circle Cannery
09.2011 - 01.2014
Fresh Event
07.2011
Teacher Aide
Bay North State School
03.2011 - 07.2011
Treasurer
Christian Faith Worship Centre
01.2006 - 01.2011
Process Worker
Arnott's Factory
01.2003 - 01.2007
Process Worker
Golden Circle Cannery
01.1996 - 01.2014
DIPLOMA - EARLY CHILDHOOD EDUCATION AND CARE
THINKPOINT EXCELLENCE IN TRAINING
CERTIFICATE III - CHILDREN'S SERVICES
DIVERSITY SKILLS TRAINING
CERTIFICATE 111 - (AIN) AGES CARE AND INDIVIDUAL SUPPORT
SAGE EDUCATION
THERAPEUTIC CERTIFICATE - MENTAL HEALTH
THRIVE HOUSE
Certificate I - ADMINISTRATION/RECEPTION
Brisbane North Institute TAFE
CERTIFICATE II - ADMINISTRATION RECEPTION
BRISBANE NORTH TAFE INSTITUTE
Certificate II - Business Administration
BRISBANE North Institute TAFE
Certificate I - FOOD PROCESSING
Brisbane North Institute TAFE
Certificate II - FOOD PROCESSING
Brisbane North Institute TAFE
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