Kha Nguyen
Braybrook,VIC
Summary
Experienced in managing operations within tyre and auto service environments, overseeing team training on essential services such as tyre fitting, wheel alignments, and battery replacements. Coordinated customer bookings and service schedules while ensuring compliance with safety standards during vehicle inspections. Demonstrated ability to communicate effectively with customers regarding vehicle conditions and inspection findings, contributing to enhanced customer satisfaction. Supported technicians in troubleshooting mechanical issues, fostering a collaborative work environment focused on quality service delivery.
Overview
2
2
Languages
1
1
Certification
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Store Manager
Kmart tyre and auto
sunshine, VIC
06.2004 - 06.2011
- Managed tyre and auto store operations for Kmart tyre and auto service centre
- Led team training on tyre fitting, wheel alignments, and battery replacements
- Coordinated customer bookings, service schedules, and workshop workflow
Vehicle Inspector
Kmart tyre and auto
sunshine, VIC
06.2004 - 06.2011
- Inspected customer vehicles for tyre wear, brake condition, lights, and suspension faults.
- Checked roadworthy compliance using Kmart Tyre and Auto inspection procedures.
- Recorded defects and service notes in workshop system.
- Communicated inspection findings to service advisors and customers.
- Coordinated vehicle movements through Kmart Tyre and Auto service bays.
- Applied safety checks to lifts, tools, and inspection equipment.
- Supported technicians with follow-up inspections and repair verification.
- Submitted in-depth reports to professionals on vehicle conditions following inspections.
- Inspected vehicles for safety and mechanical issues, such as brakes, tires, lights, and fluid levels.
- Ensured compliance with applicable laws, regulations and standards pertaining to vehicle inspection processes.
- Assisted in training new employees on inspecting procedures for different types of vehicles.
- Assisted mechanics in troubleshooting complex mechanical problems on vehicles.
Education
Certificate 3 Mechanic - Light Vehicle Repairer
Victoria University
Newport, VIC 02.1999 - 10.2003
Skills
- Tyre fitting
- Wheel alignments
- Battery replacement
- Vehicle inspections
Certification
victorian driver license
forklift license
working with heights
Languages
English
First Language
Vietnamese
Beginner (A1)
A1
Timeline
Store Manager
Kmart tyre and auto
06.2004 - 06.2011
Vehicle Inspector
Kmart tyre and auto
06.2004 - 06.2011
Certificate 3 Mechanic - Light Vehicle Repairer
Victoria University
02.1999 - 10.2003