KHADIJA IDREES
Canberra
Summary
Driven administrative and customer service skills, professional with a proven track record at national Hospital and private clinics and other medical setups. I would like to be a part of dynamic Organization where my professional experience, qualification skills can be effectively consumed and challenged consequently giving me opportunity to contribute towards organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Support Specialist
Nexatech Pty Ltd.
06.2023 - 12.2024
- Facilitated communication across students and manager for all overseas Visa's
- Managed scheduling and dates coordinations for Manager and students
- developed and maintained filing system to enhance documents retrieval efficiency
- Time management and respond to all the queries on time
- Data entry for all the organization database and ensuring consistency of records
- trained new staff for administrative work and company protocols
System Administrator
Hawker College
07.2022 - 12.2022
- Providing onsite and remote admin support to staff and students
- Ensure smooth functioning of all admin components within the organization
- check out students issues via apps and make sure teachers respond them on time
- check the time table, rosters and casual staff entree
- provide all the reports, bills, payments to higher authorities and seeking their approval to external agencies on time
Administrative Officer
Malik Surgical Hospital
01.2020 - 01.2022
- Maintained all the administrative workload throughout the organization
- Used POS system to enter orders, process payments and issued receipts
- Resolved all the complaints from customer and external stake holders
- Utilised system to handle customers cash and all store transactions
- Manage all the customer listings in excel and emails
- Respond to all the urgent matters and escalate it to Tier 2 support team
Education
No Degree - Health Sciences
AMC- MCQ
Canberra, ACT03-2023
PMDC - Business Administration
NLE Examinations
Islamabad01-2016
Bachelors of Health Sciences - Communications
Hebei North University
China01-2015
Skills
- Excellent administrative skills
- Strong knowledge of admin issues and problem solving skills
- Expert in handling different technical issue and do troubleshooting
- Always willing to learn new things and open for feedback
- Happy to work and guide team with multiple solutions
- Customers/patient service skills
- Communication, multi-tasking and time management skills
- Complete Microsoft office and maintenance skills
Certification
- Red Cross Australian First Aid Course
- Attended multiple workshop for business and administration purposes
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Administrative Support Specialist
Nexatech Pty Ltd.
06.2023 - 12.2024
System Administrator
Hawker College
07.2022 - 12.2022
Administrative Officer
Malik Surgical Hospital
01.2020 - 01.2022
No Degree - Health Sciences
AMC- MCQ
PMDC - Business Administration
NLE Examinations
Bachelors of Health Sciences - Communications
Hebei North University