Office Administrator
City Fine Food Services
04.2023 - 07.2023
- Applied effective communication skills with customers and suppliers over the phone and email to advance our supplier-buyer relationship.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors to maintain a proactive work flow.
- Organised electronic and paper filing systems for a convenient and accessible retrieval of information, ultimately, contributing to professional teamwork.
- Carried out corrective actions to resolve customer concerns and ensure quality performance which engage customers in positive interactions everyday.
- Establish rapport with team members and customers by working optimistically and finding ways to be helpful.
- Sourced and oversaw product specifications which involved tasks including updating and sorting records, to develop greater product knowledge and provide accurate item descriptions on company website, thereby promoting customer satisfaction.
