Khadijah (Dee) Jomaa

• Fostered a collaborative work environment through support and guidance to colleagues.
• Coached team members in problem-solving during challenging customer interactions.
• Exemplified company policies by demonstrating desired behaviors and leading by example.
• Excelled in fast-paced environments, effectively managing high-pressure situations.

• Conducted regular staff meetings to review progress and identify areas for improvement.
• Reviewed employee performance and provided ongoing feedback to boost productivity.
• Directed recruitment, hiring, and training processes for new personnel.
• Assigned tasks and monitored project personnel performance for quality assurance.

Completed 200 hours of practical, unpaid work placement for my degree from 3/3/2025 to 7/04/2025. This was completed at Rouse Hill Public School in the school's support unit. Due to my hard work and dedication, they hired me as a casual school learning support officer.

• Supported students with diverse learning needs, including those with autism, ADHD, learning disabilities, and behavioral challenges, across K–6 classrooms.
• Delivered tailored academic assistance under the direction of classroom teachers to enhance student learning and engagement.
• Fostered positive relationships with students, promoting social and emotional development through one-on-one and small group interactions.
• Used trauma-informed and person-centered approaches to provide a safe, respectful, and supportive environment.