Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khadiji Abou-Zeid

Melbourne,Victoria

Summary

Dynamic and results-oriented professional with a proven track record at Cedars Medical Centre, excelling in customer service and office administration. Expert in streamlining operations and enhancing efficiency, with a flair for exceptional client relations and adept handling of confidential data. Skilled in database administration and verbal communication, consistently achieving and exceeding targets.

Overview

10
10
years of professional experience

Work History

Receptionist

Cedars Medical Centre
07.2014 - 06.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Receptionist

Solimans Meats
04.2010 - 03.2014
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Secretary

Poultry N More
03.2007 - 01.2010
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.

Education

VCE Certificate -

Pascoe Vale Girls College
Melbourne
12.1997

Skills

    Customer Service

    Verbal and written communication

    Office Administration

    Organization

    File Management

    Database Administration

    Customer/Client relations

    Mail handling

    Bookkeeping

    Strategic Planning

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Receptionist

Cedars Medical Centre
07.2014 - 06.2017

Receptionist

Solimans Meats
04.2010 - 03.2014

Secretary

Poultry N More
03.2007 - 01.2010

VCE Certificate -

Pascoe Vale Girls College

Similar Profiles

CREATE PROFILE
Khadiji Abou-Zeid