Khagendra Satyal

• Developed and implemented comprehensive marketing strategies targeting international student recruitment, resulting in the successful enrolments of over 235 students in a short period of time (July 2023-June 2024), surpassing targets.

Led strategic marketing initiatives focused on international markets, driving significant enrolment numbers that exceeded institutional goals within a year.

• Oversaw brand positioning and product management, including course and resource development to align with institutional and students' goals.

Managed the development and promotion of educational programs, ensuring they met both the institution's standards and the expectations of prospective students.

• Enhanced brand reputation through strategic initiatives and effective communication with stakeholders, community, and government agencies.

Fostered positive relationships and maintained clear, consistent communication, which strengthened the institution's reputation and influence within the community and with regulatory bodies.

• Built and maintained strong relationships with industry partners, universities, and stakeholders, fostering collaboration and enhancing the institution's reputation.

Established and nurtured collaborative partnerships that supported institutional growth and increased its standing in the academic and professional communities.

• Planned, organized, and executed successful marketing campaigns, annual functions, graduation ceremonies, and community-based events, increasing brand visibility and engagement.

Spearheaded various high-impact events and campaigns, boosting the institution's visibility and fostering greater engagement among students, alumni, and the community.

• Ensured accurate and organized records of student recruitment databases, improving data management and reporting efficiency to senior management.

Implemented efficient data management practices, resulting in streamlined reporting processes and better-informed decision-making for senior leadership.

• Planned, led, and facilitated media coverage of Nepalese and multicultural events and community programs
• Assisted in video coverage and content editing before publishing to ensure accurate and timely news delivery
• Ensured adherence to the company's code of conduct and ethical standards in news presentation, maintaining fairness, unbiased reporting, and social responsibility
• Generated revenue for the program by organising meetings with potential stakeholders and securing advertisements
• Engaged with business groups to promote their services through KBC News
• Successfully organised media coverage for major Nepalese events, such as the Annual Nepal Festival, reaching audiences of 5,000-50,000 and providing live coverage
• Attended various Nepalese and multicultural public campaigns and functions hosted by non-profit organisations in Australia
• Provided media platforms to increase awareness and support for these campaigns
• Reported to the Chief Editor of KBC News Australia and voluntarily served as National Treasurer of the Australian Nepalese Journalist Association since 2022.

Management and Leadership: Client Services: Marketing and Business Development: Financial Management: Operational Excellence: Compliance and Reporting: Community Engagement: Human Resources Management:

• Branch Operations Management: Ensured smooth and efficient daily operations, implementing and monitoring policies, procedures, and standards.
• Team Leadership: Managed,lead and motivate small team of 5 people, conducted regular meetings and providing coaching and professional development.
• Client Consultation: Meet with clients to understand their needs e.g educational needs, providing detailed information and assistance with the application process in choosing the Universities and Colleges.
• Customer Relationship Management: Build and maintain strong client relationships, addressing issues promptly and ensuring satisfaction with high standards.
• Marketing Strategy Implementation: Develop and execute local marketing strategies including email marketing, Seminars and webinars, organising promotional events and creating marketing materials and collateral with region specific and need specific.
• Business Development: Identify new business opportunities, establishing relationships with educational institutions and exploring more partnerships.
• Budgeting and Financial Oversight: Prepare and manage the branch’s budget, monitoring financial performance and achieving financial targets.
• Process Improvement: Continuously assess and improve branch processes for enhanced efficiency and service quality.
• Regulatory Compliance: Ensure compliance with laws, regulations, and ethical standards, maintaining accurate records.
• Reporting and Analysis: Prepare and analyze performance reports, identifying trends and presenting recommendations to senior management.
• Community and Stakeholder Engagement: Engage with the local community and stakeholders, promoting the consultancy’s services and building a positive brand image.
• Recruitment and Staffing: Recruit, onboard, and evaluate staff, ensuring training and managing performance issues.

• Led the Nepal Society, overseeing all operations, programs, and activities to support the Nepalese community and beyond
• Developed and implemented community programs to address the needs of the Nepalese community, fostering inclusion and support
• Served as an advisor at MCOT, providing valuable feedback to the Multicultural Council of Tasmania Advisory forum
• Attended and provided interviews to mainstream media like ABC, SBS, and The Australian to advocate for diversity and community inclusion
• Participated in the multicultural reception hosted by the Governor of Tasmania at Government House
• Advocated against community and racial discrimination within government bodies, working closely with Equal Opportunity Tasmania, the Red Cross Society, and Tasmanian Police to promote community engagement and inclusion
• Attended election forum discussions to provide valuable suggestions to candidates at state and local levels for the well-being of the community
• Helped run the bilingual campaign during the Census, promoting accurate representation and community involvement.