Khai Nguyen
Saint Albans,VIC
Summary
At The Coffee House, I excelled in enhancing customer satisfaction through efficient, timely service and a friendly demeanor, showcasing my strong multitasking and customer service focus. I adeptly streamlined communication between teams, significantly reducing service errors, and upheld top-notch cleanliness standards, contributing to a welcoming dining environment. Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Food Waiter
The Coffee House
04.2023 - 02.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
Education
Certificate IV - Kitchen Management
Victoria University
Melbourne, VICSkills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional Appearance
- Food safety understanding
- Allergy awareness
- Order Accuracy
- Order Taking
- Order Management
- Compliance standards
- Warm and Friendly
- Team Player
- Adaptable and Flexible
- Food Safety Standards
- Problem-Solving
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Food Waiter
The Coffee House
04.2023 - 02.2024
Certificate IV - Kitchen Management
Victoria University
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