KHAIRUL ISLAM
Carramar,Australia
Summary
Highly motivated and dedicated professional with extensive experience in retail operations, customer service, and team collaboration. Proven track record in sales performance, inventory management, and merchandising, excelling in creating exceptional customer experiences and driving store growth. Demonstrated ability to lead teams, manage day-to-day retail operations, and maintain high standards of safety, cleanliness, and stock accuracy. Seeking a new role to leverage skills and contribute to a dynamic team in a customer-focused retail environment. Positive and organized team player with a strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining them with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Store Manager
City Fuel Station
07.2024 - 01.2025
- Partnered with Store Manager to drive growth and achieve sales targets by understanding customer needs and product offerings
- Merchandising & Inventory Management
- Commitment to Safety & Wellbeing
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Retail Manager
Harris Farm Markets
01.2024 - 06.2024
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Inventory Control & Stock Management
- Customer Service Excellence
- Assisted with day-to-day operations such as Point of Sale (POS) management, stock replenishment, pricing, markdowns, and loyalty program promotion
- Excelled in a fast-paced environment by efficiently managing time and tasks to ensure the store remained well-stocked, clean, and welcoming
Education
Bachelor of Business Administration -
BRAC UNIVERSITY
Skills
- Client Relationship Management
- Sales Goals Attainment
- Team Leadership
- Supply Chain Coordination
- Analytical Problem Solving
- POS System Administration
- Efficient Task Management
- Microsoft Excel (Pivot Tables, VLOOKUP, XLOOKUP, Data Visualization)
Certification
- Leadership Program
- Effective Business Management
- Teamwork & Collaboration Training
Personal Information
Work Permit: I am authorized to work full-time in Australia and hold a valid driver's license with own car.
Languages
English
Professional Working
Timeline
Assistant Store Manager
City Fuel Station
07.2024 - 01.2025
Retail Manager
Harris Farm Markets
01.2024 - 06.2024
- Leadership Program & Distributor Management
- Effective Business Management
- Teamwork & Collaboration Training
Bachelor of Business Administration -
BRAC UNIVERSITY
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