Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Khaja Magddum MOHAMMED

Merriwa

Summary

Looking for a hospitality position.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Bp Merriwa
10.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Housekeeper

Merriwa Motor Inn
05.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Pizza and Pasta Maker

smoky joes’ pizza Yarrawonga
08.2023 - 02.2024
  • Preparing high-quality pizzas according to company recipes.
  • Monitoring inventory and placing orders for more supplies as needed.
  • Cleaning workstations before pizza preparation.
  • Ensuring that all utensils and cooking equipment are sterilized before each use.
  • Plating or packaging pizzas accordingly.
  • Managing all food order slips and ensuring that customers’ orders are completed in a timely manner.
  • Disposing of expired or spoiled ingredients at the end of each shift.

Chef and kitchen assistant

BP Murrurundi
01.2021 - 01.2022
  • Assist in setting up for groups, including setting tables and ensuring that table accessories are in place.
  • Maintain the kitchen by cleaning prep areas before and after use and making sure that all knives and critical equipment are clean.
  • Monitor side dish ingredients and report inventory levels to the Chef or Sous Chef at regular intervals throughout the night.
  • Work with wait staff to ensure that each order has the proper types and amounts of side dishes.
  • Prepare dessert dishes for banquets and ensure that any special requests for banquet desserts are taken care of.

cook

Anar charcoal chicken
04.2016 - 09.2020
  • Prepare awesome meals for our customers.
  • Weigh, measure, mix and prep ingredients according to recipes.
  • Steam, grill, boil, bake or fry meats, fish, vegetables, and other ingredients.
  • Check food and ingredients for freshness.
  • Arrange and garnish dishes.
  • Work well under pressure and within the time limit.
  • Ensure that kitchen area, equipment and utensils are cleaned.
  • Help lead and inspire our kitchen staff with the restaurant manager.
  • Wow our guests with amazing dishes.

PICK PACKING

MY MUSCLE CHEF
01.2015 - 01.2016
  • Excellent knowledge of general warehouse arrangement, item recognition codes
  • Ability to read and understand documents for instance job orders, operating instructions and events manuals, time sheets, waste worksheets, every day production reports and the like.
  • Over five years of experience of working on the pick packing line in different capacities
  • Proven record of performing to achieve KPI’S
  • In depth knowledge of setting machineries in accordance to specifications
  • Inspected parts to ensure that they meet specific engineering instructions
  • Produced and assembled parts for the assembly line

Education

High School Diploma -

Osmania University

Skills

  • Active listening
  • Critical thinking
  • Problem solver
  • Hard working attitude
  • Punctual
  • Teamwork
  • Housekeeping
  • Bathroom cleaning
  • Bed making proficiency
  • Kitchen cleaning
  • Hospitality background
  • Sorting and washing laundry
  • Interior and exterior cleaning
  • Complex Problem-solving
  • Ordering cleaning supplies
  • Infection control
  • Quality assurance

Interests

  • I enjoy helping others and giving back to the community
  • Animal Care
  • Watching Movies and TV Shows
  • Participating in local clean-up initiatives

Timeline

Customer Service Representative

Bp Merriwa
10.2024 - Current

Housekeeper

Merriwa Motor Inn
05.2024 - Current

Pizza and Pasta Maker

smoky joes’ pizza Yarrawonga
08.2023 - 02.2024

Chef and kitchen assistant

BP Murrurundi
01.2021 - 01.2022

cook

Anar charcoal chicken
04.2016 - 09.2020

PICK PACKING

MY MUSCLE CHEF
01.2015 - 01.2016

High School Diploma -

Osmania University

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Khaja Magddum MOHAMMED