Khalari Sturgeon
East Mackay
Summary
Driven and personable, excelled at Golden Roast, enhancing client satisfaction through personalized catering services and meticulous event management. Leveraging skills in food safety, presentation, and problem-solving, significantly contributed to repeat business. Ability to manage large-scale events and ensure guest satisfaction showcases dedication to excellence in the catering and events sector.
High-performing individual with background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation.
Experienced with event planning and culinary arts. Utilizes exceptional organizational skills to ensure seamless execution of catering services. Knowledge of diverse cuisine and team management to deliver outstanding client satisfaction.
Hardworking and enthusiastic Retail worker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
1
1
year of professional experience
Work History
Junior Caterer
Golden Roast
04.2023 - 11.2023
- Provided friendly, courteous service to create memorable moments for over 20-30 guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Cleaned and organized kitchen stations to promote team efficiency.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
Junior Retail Assistant
Candy Time
10.2022 - 02.2023
- Processed transactions efficiently, ensuring accurate cash handling with amounts larger than approximately $40 and prompt customer service.
- Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
- Collaborated with team members to achieve daily objectives and maintain a positive work environment.
- Resolved customer issues professionally, leading to higher overall satisfaction ratings.
- Built rapport with customers, fostering a welcoming atmosphere that encouraged repeat visits.
- Conducted routine price checks for accuracy, minimizing pricing discrepancies on the sales floor.
- Received positive feedback from supervisors for consistently meeting or exceeding performance expectations.
- Contributed to sales goals by upselling products and identifying cross-selling opportunities.
- Contributed to seasonal campaigns such as end-of-year sales events resulting in improved overall profitability.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Wrapped, boxed and weighed bakery department products.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
Education
No Degree -
Kutta Mulla Gorinna
Mackay, QLD11-2026
Skills
- Food safety
- Food presentation
- Quality control
- Safe food handling
- Team contribution
- Personable and friendly
- Problem-solving skills
- Inventory monitoring
- Presentation skills
- Regulatory compliance
- Table setting
- Food and beverage costing
- Large scale events
- Guest and client satisfaction
- Organizing and prioritizing
- Attention to detail
- Decision-making
- Cleaning and sanitation
Accomplishments
- Completed Register training which further advanced competencies in Money Handling and Socialising with customers.
- Collaborated with team of four or more people in the development of Catering functions at the time of.
Timeline
Junior Caterer
Golden Roast
04.2023 - 11.2023
Junior Retail Assistant
Candy Time
10.2022 - 02.2023
No Degree -
Kutta Mulla Gorinna
Similar Profiles
Tiana KoreTiana Kore
Assistant Manager at Golden RoastAssistant Manager at Golden Roast
Kim PattisonKim Pattison
Professional Caterer at Coast to Coast the Golden RoastProfessional Caterer at Coast to Coast the Golden Roast
Thi Bich DongThi Bich Dong
Customer Service Cashier at Golden Lake Cake & RoastCustomer Service Cashier at Golden Lake Cake & Roast