KHALED EL-MASRY
Melbourne,Australia
Summary
Creative candidate well-versed in preparing meals in a high-volume restaurant environment. Skilled in preparing traditional and international dishes while adhering to food safety regulations. Proven ability to deliver excellent customer service and ensure efficient operations. Highly motivated Barista with a strong work ethic and excellent customer service skills. Experienced in preparing a variety of coffee drinks and other food items. Possesses strong communication skills, enabling the ability to easily interact with customers.
Overview
7
7
years of professional experience
Work History
Barista
The Icom Café
04.2021 - Current
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Welcomed customers and answered questions regarding menu items and preparation methods
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation
Cook
Catering At Its Finest
09.2020 - 02.2025
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
- Monitored team productivity and performance to support goals
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
Cook
Hunky Dory Fish & Chips
05.2019 - 06.2020
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
- Demonstrated ability to work quickly and accurately in high-pressure environments
- Cooked food according to recipes set by establishment
- Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly
- Washed and sanitized hands throughout shift, promoting food safety and health requirements
- Prepared large quantities of food items according to recipes or specific customer orders
- Stored and rotated food products properly, maintaining freshness
Barista
Al-Taqwa College
01.2019 - 12.2019
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
Retail Worker
Marketplace Fresh Highpoint
02.2018 - 03.2019
- Maintained a clean and organized work area to ensure an efficient shopping experience for customers
- Performed general administrative tasks such as restocking supplies, tracking sales data and completing paperwork
- Utilized strong communication skills to answer customer inquiries accurately and politely
Education
Certificate III Commercial Cookery -
Victoria University
Footscray, VICHIGH SCHOOL DIPLOMA -
AL-TAQWA COLLEGE
Truganina, VIC10.2019
Skills
- Customer Service
- Sanitation
- Cooking
- Food handling
- Supply
- Restocking
- Performance Improvement
Timeline
Barista
The Icom Café
04.2021 - Current
Cook
Catering At Its Finest
09.2020 - 02.2025
Cook
Hunky Dory Fish & Chips
05.2019 - 06.2020
Barista
Al-Taqwa College
01.2019 - 12.2019
Retail Worker
Marketplace Fresh Highpoint
02.2018 - 03.2019
HIGH SCHOOL DIPLOMA -
AL-TAQWA COLLEGE
Certificate III Commercial Cookery -
Victoria University
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