Khaled Hamid
Woodville West,SA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
13
13
years of professional experience
Work History
Administrative Officer
Overcrest Ptyt Lt
08.2018 - Current
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Assisted development and implementation of new administrative procedures.
- Created, prepared, and delivered reports to various departments.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Executed record filing system to improve document organization and management.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
Administrative Assistant
Baiada
09.2011 - 06.2018
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Executed record filing system to improve document organization and management.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Created and maintained databases to track and record customer data.
Education
MBA - Management
National University
Dhaka, Bangladesh.Skills
- Process Optimization
- Customer and client relations
- Strong Problem Solver
- Records administration
- Workflow Planning
- Human Resources Support
- Information Security
- Computer Proficiency
- Administrative Support
- Presentation Preparation
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Timeline
Administrative Officer
Overcrest Ptyt Lt
08.2018 - Current
Administrative Assistant
Baiada
09.2011 - 06.2018
MBA - Management
National University
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