Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khalia Eisenmenger

Bundaberg,QLD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

13
13
years of professional experience

Work History

Owner/Manager

Blooming Good Nibbles
11.2020 - 02.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Monitored food temperatures to comply with safety regulations.
  • Trained new cafe workers in sales, customer service and safety.

Console Operator

Puma
10.2018 - 08.2020
  • Observed and reported suspicious activities and persons.
  • Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
  • Reacted calmly during times of highly stressed or emergency situations.
  • Monitored fire, security and duress systems, responding appropriately to alarms and emergency situations.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Owner/Manager Florist

All About You Flowers And Gifts
10.2015 - 02.2018
  • Managed day-to-day business operations.
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered incoming calls and emails to provide product information, features and benefits.

Nursing Assistant

Ny-Ku-Byun
04.2012 - 08.2015
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Documented care actions by completing records and logs in medical software system.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Kitchen Hand

Murgon Services Club
11.2009 - 03.2011
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Plated and presented food following chef requirements.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Trained new staff on food preparation and safety procedures.

Education

Certificate 3 in Aged Care

TAFE
Cherbourg
01.2011

Skills

  • Customer Transactions
  • Account Invoicing (XERO)
  • Receipt and Refund Issuance
  • Stocking and Replenishing
  • Complex Problem-Solving
  • Money Handling
  • Payroll (XERO)
  • Food Handling
  • Retail Experience
  • POS

Timeline

Owner/Manager

Blooming Good Nibbles
11.2020 - 02.2023

Console Operator

Puma
10.2018 - 08.2020

Owner/Manager Florist

All About You Flowers And Gifts
10.2015 - 02.2018

Nursing Assistant

Ny-Ku-Byun
04.2012 - 08.2015

Kitchen Hand

Murgon Services Club
11.2009 - 03.2011

Certificate 3 in Aged Care

TAFE

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Khalia Eisenmenger