Khalid Haque
Leichhardt,NSW
Summary
Motivated and enthusiastic university student currently on a leave of absence, actively pursuing full-time or part-time employment. Experienced in fast-paced, team-oriented environments, adept at thriving under pressure and adapting to stressful situations. Possess a background in retail, customer service, and luxury environments, including 5-star hotels. Eager to return to a customer-facing role to further enhance work experience and upskill.
Overview
3
3
years of professional experience
Work History
Environmental Services Attendant
Crown Sydney
Barangaroo
04.2024 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Documented and reported necessary facility and building repairs observed.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Verified cleanliness and organization of storage areas and carts.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads usually up to 200+ bookings per service, with teams of two.
Customer Service Assistant
Target
Chatswood, NSW
08.2023 - 04.2024
- Answered customer questions about product availability and shipment times.
- Utilized problem-solving skills to address customer queries and complaints.
- Analyzed customer feedback to identify areas for improvement.
- Collaborated with other departments to guarantee customer satisfaction.
- Printed labels, packaged boxes, and loaded into outbound containers for up to 15 orders a day.
Houseman
Four Seasons
The Rocks
06.2022 - 06.2023
- Responded to upwards of 50 guest and staff requests
- Manage lost property, provide deep cleaning, lift beds, and provide heavy lifting
- Practiced effective teamwork and leadership skills through working together with managers and office coordinators to uphold high hospitality standards
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Groceries Team Member
Woolworths
Greenacre
06.2018 - 08.2019
- Retrieved items for customers and verified prices.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
Education
Bachelor of Engineering (Honours) - Mechanical and Mechatronic Engineering
University of Technology Sydney
11.2025
Higher School Certificate - Physics, Chemistry, Advanced Maths
Malek Fahd Islamic School
09.2020
Languages
Bengali
Native or Bilingual
English
Native or Bilingual
Skills
Hazardous waste management
Chemical handling
Laundry management
Waste disposal techniques
Cleaning and sanitation
Workplace safety compliance
Hazardous chemical training
Customer service
Problem resolution
Complaint resolution
Housekeeping tasks
Guest relations
Interests
Gaming
Reading
MMA
Motorbikes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Environmental Services Attendant
Crown Sydney
04.2024 - Current
Customer Service Assistant
Target
08.2023 - 04.2024
Houseman
Four Seasons
06.2022 - 06.2023
Groceries Team Member
Woolworths
06.2018 - 08.2019
Bachelor of Engineering (Honours) - Mechanical and Mechatronic Engineering
University of Technology Sydney
Higher School Certificate - Physics, Chemistry, Advanced Maths
Malek Fahd Islamic School
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