Khalid Hussin
Melbourne,VIC
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
19
19
years of professional experience
Work History
General Manager
Comfy Contours
Melbourne, VIC
08.2015 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed day-to-day business operations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
General Manager
Arabian Factory for Educational & Labs Furniture L.L.C
Abu Dhabi - UAE
07.2013 - 07.2014
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
Technical & Sales Manager
New Quality Fire and Safety
04.2012 - 02.2013
- Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability
- Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
- Support mechanical engineers, designers and drafter to projects as per task needs and skills
- Handle engineering tools and upgrades
- Comply drawings with applicable standards before approval
- Coach jobs, counsel on career and develop team members
- Provides timely feedback to senior management regarding performance.
Business Development Manager
NAFFCO (National Fire Fighting Co)
04.2010 - 04.2012
- Gathering info from customers regarding the solution needed, for customization purposes
- Seek and follow up with clients who might be willing to invest in such solutions
- Develop and hand proposals to clients
- Professional in installing Fire Alarm and Firefighting systems as per the concerned authorities and consultant specs
- Preparing paper works e.g
- Inspection reports, Service reports, Work completion reports, Bill of quantity
- Arranging the visits for maintenance services and PPM schedules
- Coordinate with all involved parties e.g
- Civil Defense
- Achieve Annual Targets
- Build up Customer Relationships
- Develop Weekly reports.
Mechanical Maintenance Manager
El Sewedy Cable
05.2007 - 04.2010
- Directing to achieve of PM (Preventive maintenance), preparing PM check list and schedules
- Follow up repairing of breakdowns for machines
- Follow up stock of spare part inventory
- Follow up the construction and modifying works for machine
- Description the spare parts and prepares purchase requisition for needed parts for the section by oracle program
- Analyzing the main reasons for breakdown in machines with maintenance manager
- Divide the work between work team to improve the work performance
- Manage the work of the maintenance team and solve any problem
- Performing the Quality policy for company in maintenance section
- Preparing TPM (Total productive maintenance) check lists
- Directing the maintenance and guarantee smooth run for service unit (chillers – fire fighting system - air compressor – nitrogen generator – electrical generator – boiler)
- Directing the infrastructure maintenance (AC unit–Manual forklift– air turbine-etc) and preparing Maintenance schedule for it.
Maintenance Engineer
Markem-Imaje Business Group
Damascus- Syria
12.2005 - 04.2007
- Review the daily production plan and check the availability of the raw material in the store and paint factory
- Distribute the technicians on the production line, thus achieving the higher productivity
- Check the quality of the raw material
- Check the parameters of the production line
- Check the safety procedure
- Testing the preliminary of the product and take the right decision
- Manage the production line and coordinate with following station to ensure the continuation of the production process.
Education
Bachelor of Science - Industrial Engineering
Damascus University
Damascus, Syria02.2006
MBA - Business Administration And Management
University Of Melbourne
MelbourneSkills
- Regulatory Compliance
- KPI Management
- Budget Administration
- Business Management
- Administrative Oversight
- Labor Relations
- Marketing
- Operations Management
- Business Administration
- Time Management
- Customer Relationship Management
- P&L Management
- Supply Chain Management
- Troubleshooting expertise
- Leadership and team building
- Risk Management
- Financial document control
- Engineering Management
Languages
Arabic
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
General Manager
Comfy Contours
08.2015 - Current
General Manager
Arabian Factory for Educational & Labs Furniture L.L.C
07.2013 - 07.2014
Technical & Sales Manager
New Quality Fire and Safety
04.2012 - 02.2013
Business Development Manager
NAFFCO (National Fire Fighting Co)
04.2010 - 04.2012
Mechanical Maintenance Manager
El Sewedy Cable
05.2007 - 04.2010
Maintenance Engineer
Markem-Imaje Business Group
12.2005 - 04.2007
Bachelor of Science - Industrial Engineering
Damascus University
MBA - Business Administration And Management
University Of Melbourne
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