Leading the engagement teams for Deloitte Germany GES. My role involved the review and coordination of Global Mobility for EMEA-led clients and engagements, managing teams that handle intricate details surrounding the entire process of individual taxation, and deriving standard and cost-efficient practices across the support provided.
Germany GES
- Served as the central, primary point of contact for various Germany engagements, handling Global Mobility Services.
- Transitioned billing, initiations, reporting, tax orientations, and other processes from Germany to India, implementing standard and efficient practices for the whole business line.
- On-boarded new tools and technology on Crown Jewel Engagements, defining benchmarks while meeting evolving data, risk, and compliance requirements.
- Provide guidance to the offshore support team regarding all tasks outlined within the scope of service, and conduct reviews and oversight to ensure the quality of output.
- Preparation of authorisation lists for CY and FY countries to manage the collection of tax data, and assigning return preparations to respective teams.
- Initiated and deployed a macro for initiations – used widely across medium-scale engagements.
- On-boarded Tax Orientation Scheduling Tool for clients across Germany GES, transforming the overall client and Deloitte experience, with savings of up to 100 hours per month for a client.
- The role also includes extensive coordination with Client HR, Global Mobility Consultants, and other stakeholders.
- Reviewing and managing day-to-day processes executed by a team of six, with widespread support across six locations in Germany.
- Co-ordinated with internal and external stakeholders, such as tax authorities, immigration agents and payroll vendors, to ensure seamless execution of global mobility programmes.
- Implemented reporting processes for multiple clients to manage global tax return status through system tools and dashboards.
- Liaising with global offices for approval of contract, fees, and billing arrangements with the use of IWRF (Inter-Firm Work Referral).
- Preparation of escalation reports for outstanding tax returns.
EMEA GES
- Leading annual tax compliance and other threads within Global Mobility.
- Extensively involved in the designing, development, and deployment of the Initiation LITE project – a Client / Deloitte user-friendly form-based solution to capture all intricate details of Initiations.
- Participated twice in Business User Validation for technology deployment upon recommendation from stakeholders, and product owners from the Technology Team. Was also appreciated by Product Owners for providing constant developmental ideas and feedback to the Technology team.
- Appointed as Office Technology Champion for the business line, based on expertise in tools.
FIRM CONTRIBUTIONS
- Thread Lead for Deloitte Impact Day.
- Core member of the Global Tax Social Committee.
- Organised social connects for the whole Service Line of Deloitte USI Member Firms.