Coordinated Security Supervisor with 14 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Site Manager
Millennium Services
Westfield Booragoon, WA
09.2023 - Current
Well knowledge about all scenario’s in Red book and Back of house
Managing all public liability reports and claims including, slip and fall, trip and fall and attending medical assistance
Well known to all Westfield requirements and policies and SOPs
Manage and supervise team of 20+ security guards
Toolbox meetings, educate guards about new ways to engage safely and new techniques how to solve problems according to the company's policies and protocols
Maintain training matrix and train all new guards and organize refreshers every 6 months to 1 year to the whole team so can attend emergencies such as medical emergency or evacuating the Centre
Training all security guards according to Westfield and Millennium’s protocols and evacuation drills
Organizing roster, timesheets, leaves and ad-hocs
Very responsible about deadlines such as submitting reports, inspections, audits and end of month budget and expenses
Work close with the client/contractor to ensure all reports and SOP's are been followed
High customer service, acknowledging customers concerns and resolving complaints and insurance claims
Dealing with contractor’s permits and visitors according to client's SOP's
Assisting all police requests
Resolve conflicts following the company's protocol
Conduct inspections for physical and safety hazards
Conduct inspections for any WHS related and risk assessment
Hiring, interviewing and recruiting new guards
Maintain daily records, monitor alarm systems and other security equipment
Lead emergency response drills (Fire, power outage, medical, missing person)
Well knowledge of Fire panel alarm response
Investigating and reporting incidents, using experience, effective methods and good skills using CCTV cameras.
Very responsible about deadlines such as repairing reports, inspections, audits etc
Work close with the client to ensure all reports and SOP's are been followed
Manage and supervise team of 20+ security guards
Training all security guards millennium's protocols and the client's site SOP's
Toolbox meetings, educate guards about new ways to engage safely and new techniques how to solve problems according to the company's policies and protocols
Dealing with contractors and visitors according to client's SOP's
Assisting all police requests
Resolve conflicts following the company's protocol
Conduct inspections for physical and safety hazards
Conduct inspections for any WHS related and risk assessment
Interviewing and recruiting new guards
Maintain daily records, monitor alarm systems and other security equipment
Lead emergency response drills (Fire, power outage, medical, missing person etc)
Well knowledge of Fire panel alarm response
Investigating and reporting incidents, using my experience, effective methods and good skills using CCTV cameras
Carparks duties and issuing breaching notices.
Factory Technical Supervisor
A1 appliances
Cannington
03.2021 - 04.2023
Repairing and finalizing stock for clients
Client meetings
Managing warehouse
Supervising team of 10 people
Budgeting and pricing.
Site Supervisor
TAFE NSW Sydney Institute
Sydney
06.2018 - 03.2021
I was responsible for all security matters in TAFE Loftus, Sutherland, CCTV duties, mail duties, accepting deliveries, light maintenance duties, customer service with students and teachers, opening and closing TAFE, I was trained in another 5 different TAFE as a replacement, which are Ultimo TAFE as a rover, Brookvale TAFE, Hornsby TAFE, Castle Hill TAFE and Gymea TAFE.
Sites Supervisor
Wilson Security - Nestle Sydney
01.2016 - 06.2018
I was looking after 3 sites in Nestle
Rhodes site - headquarters where I managed all security staff regarding signing in and out, issue them access cards, registering new staff, opening and closing
Blacktown – Factory, it was a gate house and a weight bridge where we had to register and do inductions for all contractors and you had weight bridge duties, and sort out all different issues that comes along
Arndell park – Logistics and warehouses, where we had more than 50 trucks a day, every trucks does 2 or 3 trips a day, we had to make sure all trucks follow the time table and induct them, make sure they are wearing thr proper PPE, do reports end of each shift.
Security Site Manager
Sydney Markets Flemington and Paddys
07.2014 - 01.2016
Security Manager for over 50 security guards
Managing 2 sites, Flemington and Haymarket
Managing 5 teams, 3 teams (Night, Day and Tolls) in Flemington, two teams (Night and Day) Haymarket
Make roster for both sites
Balance the hours, AD HOC and credit notes
Toolbox meetings, in which we educate the officers to know about the market’s rules and regulations, new ways and techniques how to solve problems and to be more knowledgeable
Give suggestions that may help the markets and improve the business
Applying SML Safety rules on all the security teams in which they follow the SML Rules for entering the markets with proper PPE and follow road rules and make Forklifts and vehicles comply with these rules
Applying WH&S Procedures in both Flemington and Haymarket sites using Assessments, Toolbox meetings and surveys
Investigating and reporting incidents, theft, etc
Using effective methods and good skills using CCTV cameras.
Security Guard
ACS Security
07.2012 - 07.2015
Markets, Paddy's Haymarket as a Retail officer, day shift, this position involves in: Get involved in any incident such theft, noise, aggressive behaviour, first aid incidents, cleaning incidents (spills)
Shop holders not complying with shopping centre rules and regulations, as we use to issue them warning letters or comply notices
(Such as selling goods not licensed to sell in the shop)
Assisting loading dock duties and loading and unloading pallets using a forklift or apply simple maintenance to the roof using cherry picker/scissor lift
Reporting daily to Haymarket paddy's retail manager using email technology
Writing reports such as: theft reports, a witness statement, aggressive behaviour reports, maintenance reports.
Education
Certificate II in Security -
Australian College of Security Training
Diploma of Technology (Computing) -
TAFE NSW Western Institute
Bachelors Mechanical Engineering -
University Western Sydney
Skills
Management practices
Problem Solving
Team leader
Communication skills
Appropriate responses
Team work
Excellent reporting skills
Excellent Computer skills
Word-Excel
First Aider
Traffic controller
CCTV experience
Accomplishments
Recruited and trained 20+ new staff members in effective security measures and guard techniques.
Certification
WA Drivers Licence, WA Department Of Transport
Languages
English
References
Muhammad Nazir, Risk and Security Manager at Westfied Booragoon, 0419 243 845
Lance Matthews, Facility Manager at Westfied Booragoon, 0456 823 494
Basketball
I play basketball every fortnight with my work colleagues in security and other departments such as cleaning, maintenance worker in the same site or different sites of Westfields.