Khan Paraha
Alfred Cove,WA
Summary
Dynamic and results-driven professional with experience at Millers Foods and The Coffee Club. Proven expertise in customer relations and quality control, enhancing satisfaction and operational efficiency. Recognized for training staff and resolving issues promptly, fostering a positive environment that promotes teamwork and productivity. Committed to maintaining high standards in all tasks.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Millers Foods
12.2022 - Current
- Maintained cleanliness and organization of work areas to enhance productivity.
- Collaborated with team members to optimize workflow and reduce processing times.
- Reported equipment malfunctions to management, facilitating timely repairs and maintenance.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Verified documentation and condition of freight to assure quality standards were achieved.
Barista
The Coffee Club
11.2020 - 11.2022
- Prepared high-quality coffee beverages following established recipes and customer preferences.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
- Provided friendly, efficient service while managing cash register operations and handling transactions accurately.
- Assisted in training new team members on beverage preparation techniques and customer service standards.
- Collaborated with team members to ensure timely delivery of orders during peak hours, optimizing workflow efficiency.
- Resolved customer inquiries and concerns promptly to maintain satisfaction and foster repeat business.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
Education
GED -
South Metropolitan TAFE
Perth, WA06.2019
Skills
- Customer service & relations
- Active listening
- Critical thinking
- Problem resolution
- Staff training
- Quality control
- Team Building
- Time Management
Timeline
Warehouse Worker
Millers Foods
12.2022 - Current
Barista
The Coffee Club
11.2020 - 11.2022
GED -
South Metropolitan TAFE