Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khandakar Shahnewaj Hossain

Melbourne,Australia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Chef & Customer Service

Cross Chicken
SYDNEY, NEW SOUTH WALES
06.2023 - 01.2024
  • Food preparing, Customer service, Dish washing, Overlooking stocks
  • Maintained a clean work environment by adhering to sanitation policies and procedures.
  • Prepared high-quality dishes according to established recipes.
  • Checked quality of raw materials before use.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.

Customer Service Associate

KFC
Dhaka, Bangladesh
06.2022 - 01.2023
  • Cash handling, Meet and greet customers, Daily sales operations, Helping with queries
  • Greeted customers and identified their needs.
  • Answered phone calls from customers promptly and courteously.
  • Kept work area neat, clean, and well-stocked at all times.
  • Resolved customer inquiries in a timely manner.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.

Team Member

Shwapno Super Shop
Dhanmondi, Dhaka, Bangladesh
02.2021 - 01.2022
  • Overlooking stocks, Customer service, Maintaining cleanliness of the premises, Restocking and marking down
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Provided customer service support to ensure satisfaction.

Education

Undergraduate - Cybersecurity

Victorian Institute of Technology
VIC, Melbourne
02-2027

Skills

  • Mentoring
  • Cash Handling
  • Leadership
  • Cold Calling
  • Customer Service
  • Research
  • Tutoring
  • Recruiting
  • Administrative Experience
  • Merchandising
  • POS
  • Negotiation

Certification

  • NSW food safety course
  • National chef course

Timeline

Chef & Customer Service

Cross Chicken
06.2023 - 01.2024

Customer Service Associate

KFC
06.2022 - 01.2023

Team Member

Shwapno Super Shop
02.2021 - 01.2022

Undergraduate - Cybersecurity

Victorian Institute of Technology

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Khandakar Shahnewaj Hossain