Summary
Overview
Work History
Education
Skills
Fintech Instructor
Certification
Community Volunteer Services
Profiles
Educations
Timeline
Generic

Khandaker Rajive-Ul-Islam

Manager Analytics And Insights
The Ponds,NSW

Summary

I am a highly experienced professional in Data Analytics, known for my expertise in using analytical techniques to provide accurate insights and predictions that support effective decision-making. My technical skills include R, Python, SQL, Tableau, Power BI, and QuickSight, along with machine learning, statistics, and technical writing. As an effective communicator, I excel in presenting complex information in a user-friendly manner. My passion for data analysis, attention to detail, and strong follow-through make me a dedicated and results-driven leader. I have a successful history of leading and managing a team of analysts, delivering multiple projects on-time and achieving departmental goals.

Overview

10
10
years of professional experience
26
26
Certifications

Work History

Manager Analytics & Reporting (Technology Metrics Office)

Commonwealth Bank
1 2023 - Current
  • Consolidate and prepare metrics to the required standard to support reporting timelines
  • Understand underlying data and assesses its quality and usability for any particular reports
  • Deliver timely and accurate reporting outputs and insights
  • Synthesise analysis into meaningful insights and communicate results effectively to an executive audience
  • Support stakeholders with requirements definition, report scope and planning, design and production
  • Undertake dedicated analysis and problem solving for a range of issues related to reporting and analytics
  • Align to appropriate governance and controls to meet Risk Management requirements
  • Lead Senior Analysts and Analysts in the team.

Academic Mentor Data Analytics

Academy Xi
07.2023 - Current

Workshop Facilitator (Analytics)

AIM
10.2023 - Current

FinTech Bootcamp Instructor

2u
11.2022 - 06.2023

Manager Insights Analytics (BB Analytics & Data Science)

Commonwealth Bank
09.2021 - 12.2022
  • Deliver high quality, accurate and timely analytics using industry standard tools to solve business problems
  • Build and maintain strong relationships with internal and potentially external business stakeholders
  • Produce high quality, data driven recommendations
  • Maintain and manage groups regulatory reporting’s
  • Provide people management and technical guidance to the team
  • Cross functional project management
  • Support wide range of internal and potentially external stakeholders with timely and accurate data and insights
  • Utilise product, customer and channel portfolio knowledge and context to develop insights and analytical solutions pertaining to business performance
  • Lead Senior Analysts and Analysts in the team.

Insights Analytics Senior Analyst (BB Analytics & Data Science)

Commonwealth Bank
07.2020 - 09.2021
  • Work collaboratively in cross-functional Scrum teams with Marketing, Product, Analytics and Business Segment colleagues, responsible for leveraging the Group’s data assets to provide insights, design multi-channel customer journeys and develop always-on campaigns that transform customer engagement by delivering tailored customer communications – the right message to the right customer, at the right time, via the right channel
  • Deliver to deadlines by managing multiple priorities in a fast-paced, agile environment where we build these customer journeys in the form of Next Best Conversation customer decisions & contact strategies
  • Synthesize qualitative and quantitative data and facts from various sources to identify relationships and patterns, drawing logical conclusions about customer needs and how best to meet them
  • Using advanced business acumen, translate complex business requirements and objectives into technical briefings to support the customer journey & Next Best Conversation development process
  • Research/understand customer needs and identify relevant analytics and data points that will enable us to contact each customer on the right topic, at the right time, and via the right channel
  • Refining and optimize Next Best Conversations based on performance analysis to maximize achievement of objectives
  • Pioneer a new way of how the Business & Private Bank interacts with customers.

Data Analyst/Scientist (Analytics and AI)

Qantas
01.2020 - 08.2020
  • Worked together with the Data engineers to analyse data readiness which will be ingested in Data Lake also helping the Data Lake formation
  • Worked with the operations team to automate the rostering system of Qantas Link which is done manually at this point of time
  • Analysed different applications used by Qantas frontline staffs and presented to the stakeholders for a possible aggregation of many applications which will reduce the 3rd party payment
  • Worked with the Covid-19 data to predict flight cancellations in future
  • Worked within a newly established Data domain and play a key role in the delivery of data solution for Technology Domains
  • As a Data Analyst, within the Data Domain play a key role in the delivery team, embedded in the persistent team to design, and build data solutions for the business domains
  • Dealt with business stakeholders, vendors/suppliers, data engineers, data scientists, business analysts and technology teams across Qantas Group
  • Supported the business stakeholders to interpret data, provide solutions/options to visualise the data or how to understand the data.

Master Data Analyst

Hungry Jacks Australia
06.2019 - 01.2020
  • Inventory and Vendor item analysis
  • Liaise with the relevant business partners and stake holders to ensure that data is kept up to date, maintained and/ or reflected across relevant systems
  • Worked in agile environment
  • Worked closely together with Marketing, Brand standard and IT for the launch of any new products
  • Pricing set up and ongoing maintenance of all Hungry Jack’s products across the store back-office (Macromatix), POS (NCR) systems and all other new systems
  • Ensure new stores are set up accordingly and existing stores are maintained daily, including quarterly pricing updates
  • Maintain costings of inventory codes across all relevant systems
  • Proactively identify process and data integrity improvement opportunities and participate in their implementation
  • Displays, leads, and communicates Hungry Jack’s cultural values to all team members and guests in a clear, concise, and appropriate manner
  • Perform any other ad hoc tasks as deemed appropriate by Management.

Sales and Campaign Analyst

Pizza Hut Australia
03.2017 - 04.2019
  • Assisted in campaign analytics using google analytics
  • Assisted in finding peoples reaction about the new products using API
  • Sales and Competitor analysis
  • Active participation in projects and discussions on pricing structure, pricing management and integration across all systems
  • Liaise with the relevant business partners to ensure that data is kept up to date, maintained and/ or reflected across relevant systems, including managing pricing information when creating new inventory and product details
  • Development of controls and sign off processes for the importation and upkeep of pricing data across all systems
  • Manage the addition, modification, and deletion of POS items from both a POS set up and a pricing perspective
  • Cross training of self and other team members across all systems, including new systems deployed across different stores
  • Perform any other ad hoc tasks as deemed appropriate by Management.

Senior Manager (Store Operations)

Oporto
03.2014 - 02.2017
  • Responsible for the store operations
  • Overall care for crew members and their wellbeing
  • Maintain store advertisement and menu panels
  • Recruitment of crew members, performance management and rostering
  • Responsible for all the merchant activities relevant to delivery companies
  • Product management including ordering, rotation of stocks and supplier management.

Education

Master of Data Science

Western Sydney University
Parramatta, NSW
11.2022

Skills

  • BI Tools - Power BI, Tableau, Quick sight
  • Analytics Tools – Google Analytics, SAS
  • Programming Language - Python, R, SQL
  • Database - PostgreSQL, MySQL
  • AI Tool – Data Robot
  • Others - Agile/Scrum, Algorithm, Data Structure, Teradata, Machine Learning, Campaign Management
  • Strategic Planning
  • Financial Management
  • Business Administration
  • Policy Implementation
  • Contract Management
  • Business Development
  • Staff Development
  • Sales Techniques
  • Key Performance Indicators
  • Negotiation
  • Expectation setting
  • Business Planning
  • Cross-Functional Teamwork
  • Customer Relationship Management (CRM)
  • Team Leadership
  • Sales management
  • Complex Problem-Solving
  • Project Management
  • Employee Development
  • Customer Service
  • Revenue Forecasting
  • Cost Control
  • Employee Coaching and Mentoring
  • Business Analysis and Reporting
  • Analytical Skills
  • Team building
  • Problem-solving abilities
  • Training and Development
  • Attention to Detail
  • Team Development
  • Analytical Thinking
  • Multitasking Abilities
  • Problem-solving aptitude
  • Multitasking

Fintech Instructor

  • Analytics Mentor – Academy Xi, 07/01/23, Present
  • 2U/edX – University of Sydney, 11/01/22, 06/30/23

Certification

Google – Google Analytics Certification

Community Volunteer Services

NSW Department of Communities and Justice, Justice of the Peace NSW, 04/01/22, Present, Witness to oaths or affidavits, Take statutory declarations and affirmations, Witness signatures, Attest to the execution of a document, Certify a true copy of an original document

Profiles

https://www.linkedin.com/in/rajive-islam-0a954390, https://github.com/rajiveislam, @rajiveislam

Educations

Western Sydney University, Master of Data Science

Timeline

Workshop Facilitator (Analytics)

AIM
10.2023 - Current

Academic Mentor Data Analytics

Academy Xi
07.2023 - Current

FinTech Bootcamp Instructor

2u
11.2022 - 06.2023

Manager Insights Analytics (BB Analytics & Data Science)

Commonwealth Bank
09.2021 - 12.2022

Insights Analytics Senior Analyst (BB Analytics & Data Science)

Commonwealth Bank
07.2020 - 09.2021

Data Analyst/Scientist (Analytics and AI)

Qantas
01.2020 - 08.2020

Master Data Analyst

Hungry Jacks Australia
06.2019 - 01.2020

Sales and Campaign Analyst

Pizza Hut Australia
03.2017 - 04.2019

Senior Manager (Store Operations)

Oporto
03.2014 - 02.2017

Manager Analytics & Reporting (Technology Metrics Office)

Commonwealth Bank
1 2023 - Current

Master of Data Science

Western Sydney University
Khandaker Rajive-Ul-IslamManager Analytics And Insights