Shaida Khandarash
Perth,WA
Summary
Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable employee seeking Checkout Operator position. Offering excellent communication and good judgment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Checkout Operator
Maddigton Fresh
03.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Checked personal identifications during alcohol and tobacco sales.
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
- Attended to customer complaints and processed product return or replacement requests.
- Monitored customer feedback and made adjustments to improve service quality.
Front Staff
Spice Traders
06.2022 - 11.2022
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
Picker
Quinns' Bluberries
10.2017 - 02.2018
- Worked fast to meet assigned daily picking quotas.
- Followed safety protocols and procedures to minimize workplace accidents.
- Selected fruit to be harvested by studying size, shape, and color.
- Removed and discarded damaged fruits to improve harvest quality.
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Packed 100% culled fruit to provide freshness and top quality products.
- Quality-assured picked fruits to meet company and industry standards.
- Loaded and unloaded fruit boxes with care to maintain quality and condition.
- Operated machinery and equipment safely and responsibly, minimizing risk.
Volunteer
Salvation Army Family Store
01.2015 - 04.2017
- Greeted customers and helped locate merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash and counting change.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays.
Education
Certificate III - Early Childhood Education
NZMA
Hamilton New Zealand11.2018
High School Diploma -
Hamilton Girls' High School
Hamilton New Zealand11.2017
Certificate III - Vocational Pathways
Waikato Institute of Technology
Hamilton New Zealand11.2017
Skills
- Price Identification
- Money Handling
- Till Counting
- Liquor Law Compliance
- Retail Transactions
- Drawer Balancing
- Merchandise Stocking
- Cash Drawer Reconciliation
- Coin and Currency Counting
- Credits and Refunds
- Visual Displays
- Product and Service Knowledge
- Weight and Measurement
- Shelf Organizing
- Payment Processing
- Cash Counting
- Process Transactions
- Return and Exchange Processing
- Managing Cash Register
- Bagging Assistance
- Answering Customer Questions
Languages
Kurdish
Native or Bilingual
Timeline
Checkout Operator
Maddigton Fresh
03.2023 - Current
Front Staff
Spice Traders
06.2022 - 11.2022
Picker
Quinns' Bluberries
10.2017 - 02.2018
Volunteer
Salvation Army Family Store
01.2015 - 04.2017
Certificate III - Early Childhood Education
NZMA
High School Diploma -
Hamilton Girls' High School
Certificate III - Vocational Pathways
Waikato Institute of Technology