Khang Nguyen

• As a Senior Consultant, I help to develop innovative IT strategies and IT operating models to assist clients align their technology capabilities to fulfill their business strategies and objectives. This includes extensive experience serving as a trusted advisor to CIOs and senior executives, providing insights to inform their strategies, coupled with strong project management skills, leading work streams to produce high-quality deliverables and drive the right outcomes for clients.

Notable experience:

Enterprise Transformation support for Australian Property Development Company

• Supported end-to-end design and development of the IT operating model, including maturity assessment, role and skill analysis and organisational structure design.
• Led the development of strategic roadmap, developing strategic initiatives to implement the operating model whilst evaluating and prioritising planned and in-flight projects.
• Presented the final report to CIO and Technology GMs, detailing findings and recommendations, resulting in subsequent piece of work to deliver the implementation.

Banking review for Australian Big 4 Bank

• Assisted the client with an end-to-end strategic review of their Transaction Monitoring function. This included collaborating with cross-functional SMEs and conducting market research to understand trends and leading transaction monitoring solutions to shape the review.
• Analysed systems architectures, data flows and business processes and conducted workshops to identify pain points and inform recommendations development.
• Developed strategic recommendations with consideration and alignment to the client’s future business requirements and market best practice.

Operating Model review for International Central Bank

• Developed a report assessing the client’s technology capacity and capability to deliver on their future strategic objectives and goals.
• Conducted maturity assessment to analyse the clients technology capabilities, identifying areas of uplift to achieve their strategy.
• Performed financial benchmarking analysis to inform how they compare and contrast with their competitors in the market.

As a Consultant, I supported the wider project team with the delivery of technology projects, which included tasks such as requirements gathering, business case development and process analysis to shape my understanding of how organisations function within the technology industry.

Notable experience:

Open Banking Strategy Development and Vendor Selection for Multinational Bank

• Supported the development of an end-to-end open banking strategy to help inform the client on how to optimise the current use of their banking infrastructure.
• Conducted market and competitor analysis to understand current trends and develop a shortlist of vendors that were best aligned to the client’s long-term requirements.

IT Strategy Review & Refresh for Higher Education Institution

• Involved in creating a procedure for the refresh of a university’s IT Strategy and conducting the process to deliver an updated strategy aligned to the business objectives.
• Updated key strategy frameworks and models to assist the client in streamlining future reviews.

Internal business development opportunities

• Conducted market research to stay abreast of emerging technology trends and identify sales opportunities or potential new service offerings for the firm.

• Delivered audit services to clients within Consumer, Industrial Products and Services sector.